Founded in 2009, Nile University is a private multidisciplinary university based in Abuja and a member of Honoris United Universities since 2020. The university offers more than 40 undergraduate and 50 postgraduate programmes across eight faculties covering Health Sciences, Law, Science, Computing Studies, Engineering, Environmental Sciences, Management Sciences, and Arts & Social Sciences.

Job Title: Officer, Inventory & IT Support
Location: Abuja
Employment Type: Full-time

Job Summary

The Officer, Inventory & IT Support will be responsible for maintaining accurate records of the University’s IT and general assets, ensuring proper allocation and tracking throughout their lifecycle. The role will also provide responsive first-line IT support and customer service to staff, students and visitors.

Responsibilities

Maintain an accurate and up-to-date register of all IT and general assets, recording complete details before items are issued.
Receive and inspect deliveries, keep the store organised and secure, and retain supporting documentation for audit purposes.
Fulfil equipment and resource requests in line with university policies, issuing assets against signed forms linked to accountable custodians.
Monitor stock levels and initiate timely reorders.
Coordinate asset transfers between locations and manage the return and recovery of equipment.
Ensure asset allocation remains fair, transparent and properly documented.
Serve as the first point of contact for IT-related issues, logging requests in the ticketing system and providing Tier 1 troubleshooting.
Set up and maintain devices, user accounts and password resets.
Escalate complex technical issues to the appropriate IT specialists.
Maintain a knowledge base and follow up on every support ticket through to confirmed resolution.
Provide courteous and professional technical support across all channels.
Explain technical matters clearly to users and respond promptly to support requests.
Handle complaints professionally, act on user feedback and maintain the confidentiality of information.
Comply with university policies and contribute to improvements in processes and documentation.
Prepare timely and accurate inventory and IT support reports.

Requirements

Bachelor’s Degree in Computer Science, Information Technology or a related discipline.
Demonstrated experience maintaining accurate records and using inventory, asset or stock-management systems.
Hands-on experience troubleshooting common hardware, software and network issues.
Knowledge of inventory and stock-control principles, including receiving, issuing, reorder levels and stocktaking.
Proficiency in inventory or asset management systems and spreadsheets such as Microsoft Excel for record keeping, reconciliation and reporting.
Basic IT support skills covering Windows/macOS, office applications, email, printers and basic networking, including Wi-Fi and LAN.
Ability to install, configure and maintain computer hardware, peripherals and software.
Strong customer service orientation and communication skills.
High level of personal and professional integrity.

How to Apply

Interested and qualified candidates should apply online through the official application portal:

Click here to apply online

Only shortlisted candidates will be contacted.

Nile University is an equal opportunity employer and does not demand payment from candidates for employment. Applicants are advised to be vigilant against fraudulent solicitations and to rely on official channels and reputable job boards for legitimate vacancies.

Suspicious activity may be reported to [email protected].

Application Closing Date: 15th October 2026.