IT Officer / IT Support Specialist at Bravies Homz LimitedLocation: Abuja (FCT)
Employment Type: Full-time
Department: Information Technology
Reports to: IT Manager / Head of Operations
Gender Preference: Male
Bravies Homz Limited is a real estate company based in Abuja, Nigeria, committed to delivering quality property solutions and creating valuable real estate investment opportunities. The company specialises in property sales, real estate development and helping individuals and investors make informed decisions towards achieving their property ownership and investment goals.
Driven by integrity, excellence, innovation and customer satisfaction, Bravies Homz Limited focuses on building lasting relationships, delivering value and contributing to the growth of the real estate sector in Nigeria and across Africa.
The company is recruiting to fill the position of IT Officer / IT Support Specialist in Abuja.
Job Summary
The IT Officer / IT Support Specialist will maintain the organisation’s computer systems, networks, software, hardware and other technology infrastructure. The successful candidate will provide technical support to employees, troubleshoot IT problems, maintain data security and ensure that the organisation’s technology systems operate efficiently.
Key Responsibilities
- Install, configure and maintain computers, printers, scanners and other IT equipment.
- Provide technical support to employees experiencing hardware, software, network and system-related problems.
- Diagnose and resolve IT issues promptly to minimise disruptions to business operations.
- Install and update approved software, operating systems and security applications.
- Monitor network performance and assist in maintaining reliable internet connectivity.
- Implement and maintain data backup procedures in line with company policies.
- Support the implementation of cybersecurity measures, including access controls, antivirus protection and secure passwords.
- Create, configure and manage user accounts and access permissions as authorised.
- Maintain an inventory of IT equipment, software licences and technology assets.
- Keep accurate records of IT incidents, repairs, maintenance and equipment allocation.
- Support video conferencing, online meetings and other digital communication systems.
- Assist with IT procurement, vendor coordination and technology upgrades.
- Train employees on the proper use of company systems and software.
- Escalate complex technical problems to external service providers or senior IT personnel when necessary.
- Ensure that company data and systems are handled securely and confidentially.
Key Performance Indicators (KPIs)
Performance will be assessed based on the following:
- Average IT incident resolution time.
- System and network availability.
- Number of recurring technical issues.
- Effectiveness of backup and recovery procedures.
- Compliance with IT security policies.
- Accuracy of IT asset records.
- Employee satisfaction with IT support services.
Qualifications and Experience
Interested candidates should possess the following qualifications and experience:
- Minimum of an OND or HND in Computer Science, Information Technology, Computer Engineering or a related field.
- Two to four years of relevant IT support experience is preferred.
- Practical knowledge of computer hardware, software installation, networking and troubleshooting.
- Knowledge of cybersecurity, data backup and access management.
- Relevant IT certifications will be an added advantage.
Required Skills and Competencies
- Strong technical and analytical skills.
- Excellent troubleshooting and problem-solving abilities.
- Good knowledge of computer networking and IT systems.
- Effective communication and customer support skills.
- Attention to detail.
- Ability to manage multiple technical requests.
- Strong awareness of data security.
- Ability to work independently and collaboratively.
How to Apply
Interested and qualified candidates should send their CVs to [email protected], using IT Officer / IT Support Specialist as the subject of the email.
Application Closing Date: 31st October, 2026.