Job Vacancies at HBM Nigeria Plc – 02 November 2026

Find latest job vacancies ta HBM Nigeria Plc

Locations: Mfamosing, Cross River; Sagamu, Ogun; Gombe
Employment Type: Full-Time

About HBM Nigeria Plc

HBM Nigeria Plc, formerly known as Lafarge Africa Plc, is a leading Nigerian building solutions company and a member of Huaxin Building Materials Group, a globally recognised manufacturer of construction materials founded in 1907 and headquartered in Wuhan, China.

Listed on the Nigerian Exchange Limited (NGX), HBM Nigeria Plc actively contributes to Nigeria’s urbanisation and economic growth through the provision of building and construction solutions.

The company is recruiting qualified candidates to fill the following positions:

1. Electrical Engineer

Location: Akamkpa, Mfamosing, Cross River State

Role Purpose

The Electrical Engineer will apply Electrical and Instrumentation Engineering knowledge within a cement production environment. The role involves independently executing technical assignments that require sound judgement in evaluating, selecting, applying and adapting appropriate engineering techniques, procedures and standards.

Key Responsibilities

• Coordinate and supervise electrical tasks.
• Ensure the availability of all electrical and instrumentation equipment required for production.
• Ensure the proper execution of predictive and preventive maintenance schedules.
• Ensure compliance with health and safety procedures.
• Follow up with the Electrical Planner to ensure the availability of spare parts required for maintenance activities.
• Assign and coordinate work for Electrical Technicians and ensure the timely completion of assigned tasks.
• Perform other duties as may be required to support operational activities.

Qualifications and Experience

• Bachelor’s Degree or equivalent qualification in Electrical or Electronic Engineering.
• Minimum of four years’ experience in a modern integrated cement plant or large-scale industrial environment in a similar role.
• Membership of relevant professional bodies, such as COREN or NSE, would be an advantage.

Required Skills and Competencies

• Good knowledge of cement manufacturing processes.
• Knowledge of medium- and low-voltage electric motors and their applications.
• Good knowledge of ABB switchgear.
• Knowledge of 11kV/400V power distribution panels and Motor Control Centres.
• Knowledge of instrumentation and control systems used in the cement industry.
• Hands-on experience with ABB and Siemens Variable Frequency Drives (VFDs) or Variable Speed Drives (VSDs).

How to Apply

Interested and qualified candidates should click here to apply online.

2. Central Control Room Operator

Location: Akamkpa, Mfamosing, Cross River State

Role Purpose

The Central Control Room Operator will organise and coordinate the production shift team to ensure the safe and efficient production of quality products while optimising operational effectiveness and cost per tonne.

Key Responsibilities

• Operate plant equipment in accordance with HBM Nigeria’s best practices, ensuring the safety of personnel and equipment.
• Control all major process lines within the cement manufacturing operation, including equipment commissioning, start-ups, shutdowns and emergency situations, in line with established Standard Operating Procedures (SOPs).
• Continuously monitor plant process lines using available tools to ensure employee safety, stable equipment operation, equipment integrity, production targets and compliance with environmental regulations.
• Contribute to equipment reliability by following operating instructions, monitoring equipment conditions and notifying the Maintenance Department of any issues.
• Ensure environmental protection in accordance with Huaxin Group standards.
• Coordinate with production field personnel to ensure smooth plant operations.
• Maintain product quality within the parameters defined by the Quality Management System (QMS).
• Monitor production performance, including production volume and energy consumption, to achieve agreed plant Key Performance Indicators (KPIs).
• Follow established operational procedures in carrying out plant activities.
• Ensure all equipment operates in compliance with HBM Nigeria and local environmental protection standards.
• Direct the activities of Patrollers, Process Assistants and mobile plant operators.
• Coordinate breakdown response and problem-solving activities, including troubleshooting and determining overtime staffing requirements.
• Monitor product quality continuously and make necessary adjustments to operating systems.
• Liaise with the Automation Engineer to resolve problems involving major equipment.
• Serve as Plant Emergency Response Coordinator during serious production, environmental or safety incidents.
• Champion the development and review of Standard Operating Procedures for the Production Department.
• Organise and lead safety meetings with shift personnel.
• Monitor radio communications and respond to reported plant problems and operational difficulties.
• Maintain accurate records, including production reports, equipment reliability logs, work order entries and mill operating data.
• Support operational and safety training for existing employees and the induction of new employees.
• Conduct performance reviews for hourly employees in the Production Department.
• Ensure compliance with EMS Production Instrumentation activities.
• Participate in the implementation and maintenance of the plant’s Integrated Management System.

Qualifications and Experience

• Completion of the professional-level Central Control Room Operator (CCRO) certification programme.
• 2–3 years’ experience in a process industry, or an OND in an Engineering discipline, with Mechanical, Chemical or Electrical Engineering, Chemistry or Physics as the main subject.
• 5–8 years’ experience in the cement industry.

Required Skills and Competencies

• Good knowledge of the operation and control of Vertical Roller Mills (VRMs), Kiln and Finish Mill systems.
• Good understanding of product quality parameters and quality control tests.
• Good knowledge of computer-aided systems used for kiln and mill operations.
• Strong problem-solving and troubleshooting abilities.
• Ability to take initiative and make sound operational decisions.
• Good coordination and team leadership skills.
• Understanding of plant safety, environmental protection and operational procedures.

How to Apply

Interested and qualified candidates should click here to apply online.

3. Assistant Electrical Manager

Location: Sagamu, Ogun State

Job Description

The Assistant Electrical Manager will support the Electrical Manager in ensuring the safe, reliable and cost-effective operation of all electrical systems and equipment within the plant.

The role also involves coordinating maintenance activities, projects and shift teams to minimise downtime and maximise plant availability.

Key Responsibilities

• Support the implementation of plant safety improvement plans by auditing electrical safety equipment and sensors and ensuring necessary corrective actions are taken.
• Ensure that subordinates comply with established safety rules and regulations.
• Plan and prioritise repair jobs involving motors, transformers, switchgear, Variable Frequency Drives (VFDs), field instruments, control cards and Programmable Logic Controllers (PLCs) across all plant sections.
• Ensure repair turnaround times meet production requirements while minimising external repair costs.
• Coordinate with production teams and maintenance planners to schedule workshop activities during planned plant stoppages.
• Regularly update personal skills and develop and implement training plans for team members.
• Prepare annual and monthly forecasts and budgets for electrical consumables in consultation with the Electrical Manager, making adjustments where necessary.
• Coordinate maintenance and shutdown programmes with the Electrical Manager based on production requirements across the quarry, Vertical Roller Mill (VRM), kiln and packing plant.
• Support Electrical Planners in preparing spare parts specifications for procurement and monitor stock levels to maintain cost efficiency.
• Ensure compliance with environmental and quality management programmes within the department, including monitoring and documenting electrical waste.
• Establish standards for calibration, testing and equipment refurbishment processes.
• Conduct root cause analysis of recurring equipment failures and communicate findings to operations teams to prevent recurrence.
• Organise training on new equipment, testing methods, calibration standards and safety practices.
• Manage manpower allocation, attendance and discipline within the electrical workshops.
• Promote knowledge transfer to ensure critical technical skills are retained within the team.
• Coordinate and supervise third-party contractors.
• Coordinate rapid troubleshooting and repairs to minimise Mean Time to Repair (MTTR), prioritising faults based on their impact on critical production areas such as the kiln, raw mill and cement mill.
• Manage spare parts and consumables for Electrical and Instrumentation (E&I) workshops, maintaining appropriate stock levels and preventing shortages.

Qualifications and Experience

• Bachelor’s Degree or equivalent qualification in Electrical or Electronic Engineering.
• Minimum of six years’ post-graduation experience.
• Good knowledge of electrical and instrumentation systems in an integrated cement manufacturing plant.

Required Skills and Competencies

• Good understanding of electrical and instrumentation systems used in cement manufacturing.
• Basic knowledge of automation systems.
• Good knowledge of product quality parameters and quality control tests.
• Good knowledge of computer-aided systems used for kiln and mill operations.
• Strong problem-solving and troubleshooting abilities.
• Ability to take initiative and make sound technical decisions.
• Good maintenance planning, team coordination and supervisory skills.
• Understanding of equipment reliability, calibration and preventive maintenance practices.

How to Apply

Interested and qualified candidates should click here to apply online.

4. Customer Relationship Manager

Location: Gombe

Job Description

The Customer Relationship Manager will drive customer satisfaction, retention and loyalty across HBM Nigeria Plc’s distributor and end-customer base. The role involves managing customer complaints, requests and enquiries from initiation to resolution while building structured relationships that strengthen the company’s connection with its market.

The successful candidate will leverage digital tools, artificial intelligence (AI) and data analytics to measure customer experience, automate routine service activities, generate actionable insights and transform customer complaints into service improvements and commercial opportunities.

Key Responsibilities

Complaint, Request and Enquiry Management

• Take ownership of the company’s response to key customer issues, ensuring every complaint, request and enquiry is logged, tracked and resolved within agreed Service Level Agreements (SLAs).
• Maintain customer confidence through consistent, timely complaint resolution and proactive communication on the status of outstanding issues.
• Ensure feedback on complaints escalated to Logistics, Plants and other departments is obtained, communicated to customers and resolved within agreed SLAs.
• Drive the implementation of the company’s strategic approach to complaint handling and information dissemination.
• Oversee the handling and resolution of all company complaints, requests and enquiries across the assigned customer portfolio.
• Collaborate with Sales, Logistics, Plants, Finance and IT teams to resolve customer issues within agreed service levels.

Customer Relationship and Engagement

• Manage customer relationship activities across the assigned region, serving as the senior point of contact for customers within the company.
• Design and implement customer engagement and satisfaction programmes, including scheduled monthly relationship-building activities.
• Provide customer feedback and market insights to management to support timely commercial decision-making.

Reporting and Customer Insight

• Track and report key customer experience performance indicators, including Customer Satisfaction Score (CSAT), Net Promoter Score (NPS), First Contact Resolution (FCR), Average Handling Time (AHT) and SLA compliance.
• Apply customer data analytics and predictive insights to identify behavioural trends, customer churn risks and lifetime value drivers.
• Translate customer data and findings into actionable management recommendations.
• Prepare clear, accurate and decision-ready reports for Customer Experience (CX) leadership.
• Balance responsiveness to high-volume customer enquiries with data accuracy and compliance with service-level requirements.
• Adopt AI and automation tools while maintaining the personal, relationship-led service expected by HBM Nigeria’s customers.

Qualifications and Experience

• Bachelor’s Degree or Higher National Diploma (HND) in any discipline.
• Minimum of four years’ hands-on experience in Customer Service or Contact Centre operations.
• At least one year of direct people-management or supervisory experience.
• Hands-on experience using Customer Relationship Management (CRM) platforms such as Salesforce.
• Proficiency in productivity tools, including Microsoft Office and Google Workspace.
• Sound understanding of customer service and contact centre performance metrics, including CSAT, NPS, FCR, AHT and SLA compliance.
• Proven ability to build and maintain strong cross-functional relationships and align team performance with wider business objectives.
• Strong interpersonal, written and verbal communication skills, with demonstrated active listening and empathetic customer resolution.
• Experience driving process improvements, adopting modern workflows and resolving complex customer service challenges.
• In-depth knowledge of customer service policies and practices, with strong organisational and planning abilities.

Required Skills and Competencies

• Customer Data Analytics and Insight: Ability to use CRM metrics, data visualisation and predictive analytics to monitor customer behaviour, churn risks, retention and lifetime value.
• Process Automation: Ability to apply automation tools and workflow integrations, including automated email triggers and self-service portals, to improve service delivery and reduce routine administrative tasks.
• Critical Thinking and Problem-Solving: Ability to analyse service bottlenecks, identify the causes of customer dissatisfaction and develop sustainable solutions.
• Strategic Planning and Organisation: Ability to prioritise high-value accounts, manage complex customer portfolios and structure effective customer onboarding and lifecycle journeys.
• Communication Skills: Ability to communicate complex information clearly through written reports, executive presentations and multiple customer communication channels.
• Reporting and Performance Management: Ability to translate customer relationship data into actionable reports, monitor key performance indicators and present insights to management.
• Data-Driven Decision-Making: Ability to combine quantitative customer data with qualitative feedback to make timely and effective operational decisions.
• Conflict Resolution and De-escalation: Ability to manage sensitive customer escalations with diplomacy, empathy and effective resolution strategies.
• End-to-End Ownership: Ability to take responsibility for customer satisfaction, portfolio retention and operational excellence.
• Integrity and Professional Ethics: Commitment to transparency, data confidentiality and ethical conduct in all customer interactions.
• Dependability and Execution: Ability to deliver consistent, high-quality service that builds and sustains customer trust.
• Deadline Orientation: Ability to maintain accuracy and meet deadlines in a fast-paced service environment.
• Accountability: Willingness to take responsibility for performance outcomes, commitments and customer retention targets.

How to Apply

Interested and qualified candidates should click here to apply online.

Application Closing Date

Not Specified for all positions.