Location: Lagos
Employment Type: Full-time
Pan-Atlantic University (PAU) is a values-driven institution with a strong Christian identity, open to people of all races and religions. Guided by its mission to develop competent and committed professionals who serve society with integrity and social responsibility, the University emphasises holistic education that combines academic excellence, moral character and entrepreneurship.
PAU promotes a culture of truth, respect and lifelong learning, guided by its core values of Community, Respect, Integrity, Service and Professionalism (CRISP).
The University is recruiting to fill the position of Head, HR Operations. This opportunity is suitable for experienced human resources professionals seeking senior HR jobs and management vacancies in Lagos.
Job Summary
The Head, HR Operations will report to the HR Director and lead the University’s HR operations, employee relations, compliance and administrative services. The successful candidate will ensure reliable and consistent support for both academic and non-academic staff.
Key Responsibilities
- Lead the HR Operations team and establish clear workflows, service standards and performance measures.
- Oversee approved recruitment processes, employment documentation, onboarding formalities, probation, confirmations, contract renewals and employee exits.
- Manage formal grievances, investigations and disciplinary procedures, escalating sensitive cases to the HR Director.
- Oversee employee records, HRIS, leave, HMO, pensions, insurance and the administration of other approved employee benefits.
- Validate authorised HR payroll inputs and coordinate with the Finance team while maintaining proper segregation of duties.
- Ensure the implementation of employment policies, regulatory compliance, data protection requirements and HR audit actions.
- Supervise HR reporting and maintain workforce data quality to support the HR Director’s workforce planning decisions.
- Oversee reception, transport, drivers, employee correspondence and administrative services assigned to HR.
- Coordinate HR-related health, safety and environment (HSE) matters with the Facilities and Security teams.
- Support academic appointments in collaboration with relevant University authorities.
Qualifications and Experience
- A Bachelor’s Degree in Human Resources, Business Administration, Industrial Relations or a related field. A postgraduate qualification is an added advantage.
- A professional HR qualification or membership of CIPM, CIPD or SHRM is preferred.
- At least 10 years of progressive HR experience, including a minimum of four years in a supervisory or leadership position.
- Strong experience in HR operations, employee relations and compliance with Nigerian employment regulations.
- Experience in the higher education sector is an added advantage.
Required Skills and Competencies
- Sound judgement, discretion, integrity and conflict-resolution skills.
- Strong knowledge of HRIS, employee records, benefits administration and payroll controls.
- Effective leadership, stakeholder engagement and communication skills.
- Strong process improvement and organisational skills.
- Ability to manage sensitive employee matters and analyse HR information.
- Ability to deliver timely and reliable HR services.
How to Apply
Interested and qualified candidates should send their CV and cover letter to [email protected], using Head, HR Operations as the subject of the email.
Application Closing Date
5 November 2026.