Job Title: Baggage Handler – CSA
Company: Green Africa Airways Limited
Location: Abuja, Lagos and Benin City, Edo
Employment Type: Not Specified
Green Africa Airways Limited is a value airline based in Lagos, Nigeria. The airline offers safe, reliable and affordable air travel to a wider group of customers. Through its operations, the company aims to contribute significantly to the economic development of Nigeria and the African continent.
Job Summary
Green Africa Airways Limited is recruiting a Baggage Handler – CSA to support its airport operations and ensure the accurate processing, handling and tracking of passengers’ baggage. The successful candidate will assist customers with their luggage, ensure compliance with baggage security procedures and coordinate with check-in officers and turnaround coordinators to facilitate efficient baggage handling.
Key Responsibilities
- Ensure accurate baggage weights are captured and processed at check-in desks.
- Record and store unclaimed Green Africa-tagged baggage at the arrival hall.
- Assist customers with their luggage and direct those reporting baggage irregularities, such as lost or damaged items, to the Duty Officer.
- Advise and assist customers on the payment process for excess baggage.
- Ensure baggage is properly tagged with destination details before conveying it to the baggage screening point.
- Inspect baggage to ensure it is in good condition before acceptance and handle damaged bags in accordance with company policies.
- Record and process all Company Materials (COMATs) and RUSH bags on departing and arriving flights.
- Identify and assist customers with special needs, including wheelchair users, expectant mothers, mothers travelling with infants and group travellers, before they approach the check-in desk.
- Ensure no baggage is left unattended in the check-in area.
- Check for suspicious baggage and comply with security procedures and weight limits before tagging bags.
- Coordinate with check-in officers and turnaround coordinators to track unloaded baggage.
Qualifications and Experience
– OND or SSCE qualification.
Required Skills and Competencies
- Strong attention to detail.
- Good time management and organisational skills.
- Excellent communication and interpersonal skills.
- High level of numeracy.
- Good customer service skills.
Additional Advantage
- Problem-solving abilities.
- Strong interpersonal relationship skills.
- Ability to work effectively as part of a team.
How to Apply
Interested and qualified candidates should apply online through the application link below:
Application Closing Date: Not Specified.