Job Title: Retail Sales Officer – Banking
Company: Pivotage Consulting
Location: Ohafia-Ebem-Akanu Road, Elu, Abia State
Employment Type: Full-time
Salary: ₦200,000 – ₦220,000 monthly
About the Company
Pivotage Consulting is a human resource consulting firm providing a range of services to organisations across different sectors. Its services include human resource advisory, learning and development, recruitment, manpower outsourcing and background checks, among other HR solutions.
Job Summary
Pivotage Consulting is recruiting a qualified candidate for the position of Retail Sales Officer – Banking in Abia State on behalf of a client in the banking sector.
The successful candidate will be responsible for driving the growth of the bank’s retail business through customer acquisition, marketing of banking products and services, strengthening existing customer relationships and achieving assigned sales targets.
Key Responsibilities
- Acquire new customers and grow the bank’s customer base.
- Market and sell banking products, including savings and current accounts, loans, debit cards and digital banking services.
- Drive account opening, customer onboarding and deposit mobilisation.
- Identify cross-selling and upselling opportunities among existing customers.
- Build and maintain strong customer relationships.
- Promote the adoption and usage of the bank’s digital banking channels.
- Ensure proper documentation and compliance with Know Your Customer (KYC) and other regulatory requirements.
- Monitor sales performance and submit periodic sales reports.
- Ensure excellent customer service and timely resolution of customer enquiries.
Qualifications and Experience
- Bachelor’s degree or HND in Business Administration, Marketing, Banking and Finance or a related discipline.
- Must not be above 29 years of age.
- 1–3 years of relevant sales or banking experience.
- Must have completed the National Youth Service Corps (NYSC) programme.
- Experience in retail banking, customer acquisition and deposit mobilisation will be an added advantage.
Required Skills and Competencies
- Strong sales and marketing abilities.
- Customer acquisition and relationship management skills.
- Knowledge of retail banking products and services.
- Excellent communication and interpersonal skills.
- Ability to meet and exceed sales targets.
- Customer service and problem-solving skills.
- Understanding of KYC procedures and regulatory compliance.
- Good reporting and organisational skills.
How to Apply
Interested and qualified candidates should visit the application link below to access the job posting and submit their applications online.
Application Link:
Application Closing Date: Not Specified