Estate and Facility Officer at Hortigraph Nigeria Limited

Company: Hortigraph Nigeria Limited
Job Type: Full-time
Location: Wuse, Abuja (FCT)
Salary: N150,000 – N250,000 monthly

About Hortigraph Nigeria Limited

Hortigraph Nigeria Limited is an indigenous multi-disciplinary Production, Engineering, Construction, and Consulting Company engaged in diverse sectors of the Nigerian economy.

Job Description

• Develop and sustain long-lasting relationships with customers.
• Call potential and existing customers to explain company products and encourage purchases.
• Maintain accurate records of sales, scheduled customer appointments and customer complaints.
• Facilitate cold and warm calls to prospective leads, and follow up on call switch leads and current customers.
• Inform leads and customers of current promotions and discounts.
• Oversee the day-to-day management, maintenance and operational readiness of all residences and apartments.
• Ensure every apartment is clean, functional, safe, well-maintained and guest-ready.
• Conduct regular inspections and identify maintenance issues before they affect guests.
• Serve statutory notices and legal documents when necessary.
• Make courtesy calls and visits to tenants within designated areas.
• Lead the identification and management of grounds maintenance and environmental conditions.
• Undertake quality assurance measures relating to environmental, caretaking and cleaning standards.
• Ensure repairs and property improvements are completed to satisfactory standards.
• Monitor the condition of properties and take appropriate action when defects are identified.
• Help reduce crime and the fear of crime by developing links with tenants.
• Respond swiftly to facility emergencies and operational issues.
• Coordinate electricians, plumbers, AC technicians, carpenters, locksmiths, appliance technicians, internet providers and other service providers.
• Follow up on repairs and ensure issues are completely resolved.
• Monitor furniture, appliances, equipment, utilities, smart locks, Wi-Fi, smart TVs and other facility assets.
• Maintain accurate records of maintenance, repairs, inventory, assets and facility incidents.
• Monitor facility inventory and report shortages, damages or replacement needs.
• Provide timely operational and maintenance reports to management.
• Identify recurring problems and recommend practical solutions to improve efficiency and reduce costs.

Requirements

• Bachelor’s Degree in Business Administration, Business Management, Marketing or a related field is preferred.
• At least three (3) years’ relevant experience in a reputable real estate/property management company.
• IT knowledge, particularly proficiency in Microsoft Office Suite, including Word, PowerPoint, Excel and databases.
• Previous sales experience in a bank or real estate firm is an added advantage.
• Sound knowledge of sales strategies and industry regulations.
• Proven track record of achieving sales targets.
• Strong analytical and problem-solving skills.
• Excellent negotiation and consultative sales skills.
• Effective communication skills.
• Exceptional customer service skills.

How to Apply

Interested and qualified candidates should send their CV to [email protected] using “Estate and Facility Officer” as the subject of the email.

Application Closing Date

30th September, 2026.