Recruitment Associate at Food Concepts

Food Concepts commenced operations in 2001 with a clear aim to revolutionise the food sector in West Africa and deliver extraordinary satisfaction to its stakeholders.

Since launching in 2004, Chicken Republic, a subsidiary of Food Concepts, has opened 55 stores across Nigeria and Ghana. The brand has built a strong reputation as one of the fastest-growing chicken QSRs in West Africa and the number one chicken QSR in Nigeria by revenue and number of outlets. Chicken Republic was also ranked among Nigeria’s top 20 brands across all categories at the Financial Standards Awards in 2009.

Job Details

• Company: Food Concepts
• Job Title: Recruitment Associate
• Requisition ID: 1341
• Location: Lagos
• Department: Human Resources Department
• Reports to: Recruitment Manager
• Employment Type: Full-time

Job Purpose

To ensure that the company maintains a strong talent pipeline by sourcing and acquiring qualified candidates for present and future workforce needs across its business divisions.

Core Responsibilities

Recruitment and Resource Planning

• Provide qualified candidates for all vacancies within the assigned business division.
• Ensure only credible and suitable employees are recruited.
• Coordinate talent requirements and availability for the business division.
• Ensure staff onboarding and provide employees with the work tools and conditions required for excellent performance.
• Ensure the HR Reporting Matrix is maintained, monitor the labour value of the division and ensure employees’ contributions have a positive impact on the company.

Recruitment Documentation and Activities

• Ensure all recruitment activities comply with company policies and procedures.
• Manage the recruitment process, ensuring vacant roles are budgeted for or supported by an employee request form where necessary.
• Place job vacancies and coordinate interviews, including personality assessment programmes for stores.
• Manage candidate care programmes and coordinate required medical checks, including food handler tests.
• Maintain recruitment documentation and conduct required checks, including personal biodata forms, guarantor checks and reference checks.
• Manage onboarding documentation, including acknowledgement of the staff handbook, Code of Business Conduct and other required documents.
• Maintain the HR Spicy Box containing relevant information required for store openings.
• Verify information supplied by candidates and issue offer letters.
• Ensure employees have the work tools and conditions required to enhance performance.
• Prepare recruitment reports, including recruitment trackers, workforce planning reports, time-to-fill vacancy trackers and family tree updates.

Recruitment and Selection Process

• Build candidate talent pipelines through targeted recruitment campaigns, internet searches, networking groups, social media, database searches, referrals and advertising.
• Maintain an applicant tracking process that ensures quality candidates are shortlisted promptly and within budget.
• Conduct thorough pre-screening of candidates as required and provide detailed documentation and recommendations to line managers.
• Manage new employee orientation programmes to promote positive attitudes towards company goals.
• Maintain a reporting system showing vacancies filled against the budgeted headcount for each business division.
• Maintain internal and external talent pipelines for each business division, including CV pools and ready-to-hire candidates.
• Ensure compliance with government labour laws relating to recruitment processes and practices.
• Ensure employees and expatriates are aware of applicable government laws and comply with them appropriately.
• Ensure compliance with company policies, internal control processes and approved procedures.
• Perform any other related duties as assigned from time to time.

Key Performance Indicators

• Time to fill vacancies.
• Number of qualified candidates per post.
• Percentage of positions filled against required talent.
• Acceptance rate against target.
• Sourcing channel efficiency.
• Percentage of new hires who exit the business before confirmation.
• Hiring costs maintained within the stipulated or agreed budget.
• Compliance with regulatory requirements.

Knowledge and Skills Requirements

• Knowledge of Applicant Tracking Systems.
• Ability to work autonomously while handling multiple complex tasks and recruitment projects simultaneously.
• Strong communication skills.
• Negotiation and influencing skills.
• Talent sourcing skills.
• Interviewing and assessment skills.
• Recruitment analytics.
• Planning, scheduling, controlling and coordinating skills.
• Problem-solving skills.
• Relationship management skills.

Educational Requirements

• Minimum of a university degree or equivalent in Industrial Relations and Labour or a related field.

Professional Requirements

• Membership of the Chartered Institute of Personnel Management (CIPM) or another relevant professional qualification is required.

Experience Requirements

• Minimum of 3–5 years’ working experience in the retail business or a related industry.

Decision Expectations

• Recommend the best resources for the business.
• Provide recommendations and advice to management on employee-related matters.
• Provide customer-focused HR services.

Working Conditions

• The role typically involves working 40 hours per week, Monday to Friday, although some weekend or evening work may be required.
• The position is largely office-based but may require visits to business stores to monitor employee performance.
• The role can be demanding during peak periods, particularly around salary dates, when the jobholder is responsible for ensuring that staff salaries are processed accurately and received on time.

How to Apply

Interested and qualified candidates should apply online through the official recruitment portal:

Click here to apply online

Application Closing Date

Not Specified.