Relationship Manager – Commercial Banking North at First Bank

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Company: First Bank
Job Title: Relationship Manager – Commercial Banking North
Location: Kaduna, Kaduna Bank Road, Jos & Zaria, Nigeria
Employment Type: Full-time

Job Overview

An opportunity is available for an experienced Relationship Manager to join the First Bank of Nigeria Commercial Banking team. The successful candidate will be responsible for driving business growth, managing customer relationships, mobilising deposits, marketing banking products, and maintaining a high-quality credit portfolio while delivering exceptional customer service.

Key Responsibilities

  • Book quality assets and ensure effective portfolio monitoring for early detection of defaults.
  • Work closely with the Business Manager in executing the team’s functions and activities.
  • Drive deposit mobilisation and trade transactions.
  • Deliver excellent customer service.
  • Build and maintain strong relationships with clients by providing professional financial solutions.
  • Assist in preparing transaction memos and provide relationship background and financial information where required.
  • Support credit structuring in line with business opportunities.
  • Manage and deepen relationships with existing and prospective customers.
  • Acquire new customers and reactivate dormant accounts.
  • Promote the bank’s products and services to meet customer needs.
  • Identify and recommend new products that address customer requirements.

Requirements

Education

  • Bachelor’s Degree or its equivalent in any discipline, preferably a business-related field.
  • A higher degree and relevant professional certifications will be an added advantage.

Experience

  • Minimum of 3 years’ relevant banking experience in marketing and credit.

Required Knowledge

  • Banking operations, policies and procedures.
  • Credit and risk management.
  • Business environment and market dynamics.
  • Customer service.
  • Strategic business planning.

Required Skills & Competencies

  • Strong negotiation skills.
  • Relationship management and networking.
  • Credit assessment and deal structuring.
  • Portfolio management.
  • Marketing and sales.
  • Customer relationship management.
  • Financial analysis.
  • Business and product development.
  • Budget planning and control.
  • Strategic and operational planning.
  • Excellent communication (written and verbal).
  • Strong analytical and problem-solving skills.
  • People management skills.
  • Good IT and computer proficiency.

Important Notice

Only shortlisted applicants will be contacted.

How to Apply

Interested and qualified candidates should apply online using the official application portal below:

Application Link: https://hdbc.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/1800

Application Closing Date: 24 July 2026

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