MTN Nigeria Communications Plc (MTNN) is a purpose- and value-led telecommunications company committed to creating an environment where its people can thrive, develop their potential and contribute to meaningful business results. MTN Nigeria promotes creativity, innovation, collaboration and continuous professional development across its workforce.

MTN Nigeria is recruiting for the position of Analyst, Regional Sales North East to support business analysis, performance reporting, planning and sales coordination within its Sales and Distribution Division.

Job Details

Company: MTN Nigeria Communications Plc
Job Title: Analyst, Regional Sales North East
Location: Kano Service Center, Nigeria
Division: Sales and Distribution
Job Category: MTN Level 2
Employment Type: Full-time
Reports To: General Manager, Regional Operations North East
Experience: 3–7 years
Job Identification: 7750
Application Closing Date: 28th September, 2026

Job Summary

The role is responsible for analysing regional sales data, tracking business performance, identifying performance gaps and providing actionable insights to support optimal regional performance. The successful candidate will also coordinate regional sales activities, support planning and generate performance dashboards and reports for different sub-regions.

Responsibilities

Develop regional sales forecasts based on subscription growth, churn rates and average revenue per user (ARPU).
Monitor sales performance against revenue targets and identify gaps and opportunities.
Analyse site profitability using customer and ARPU segmentation.
Evaluate cost structures associated with sales campaigns and customer acquisition.
Track and monitor GC to MoMo wallet conversion ratios.
Track and analyse variances in regional sales schemes and recommend corrective actions.
Evaluate device performance and productivity against targets for trade partners and customer care representatives (CCRs) in the retail space.
Collaborate with regional cross-functional teams to execute shared goals and strategic initiatives.
Design and maintain dashboards for tracking key sales performance metrics, including gross additions, churn and ARPU.
Conduct root-cause analysis for underperforming team members and sales areas and propose appropriate solutions.
Track Regional Distributor (RD) performance against key performance indicators.
Generate, collect, analyse and interpret revenue data to develop daily, weekly and monthly reports and dashboards for sales representatives, sales leaders, regional distributors and other stakeholders.
Monitor customer satisfaction metrics, including NPS and CSAT, and propose initiatives to address identified pain points.
Assess the effectiveness of regional promotional campaigns in driving subscriber growth.
Coordinate regional sales activities and liaise with the Regional General Manager and Head Office business support teams on regional inputs and deliverables.
Mine and manage data to provide insights for improved regional performance.
Regularly update performance dashboards and charts for the different sub-regions within the North East region.

Requirements

First degree in Economics, Business Administration, Actuarial Science or a related discipline.
Strong data analytics skills.
Good written and spoken English.
3–7 years’ experience in data analytics, data management and/or process management.
Experience working in a medium-sized organisation.
Experience in reporting, sales, marketing or a related function.
Experience using data mining tools.
Telecommunications industry experience is an added advantage.

How to Apply

Interested and qualified candidates should apply online through the MTN Nigeria careers portal:

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Apply Now: https://ehle.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/7750/

Application Closing Date

28th September, 2026 at 10:55 PM.

Job Identification

7750