Customer Engagement Specialist at Somma’s Yummies

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Somma’s Yummies is Nigeria’s premier high-energy nutritious baby food and beverage brand, offering a diverse range of products including dried baby food powder, baby yogurt, nut and seed butter, and a 100% fruit sweetener. Our products are crafted from 100% local African staples, targeting infants and young children aged 6 months to 5 years, as well as women of reproductive age, pregnant women, and nursing mothers. Join us in our mission to combat malnutrition in under-5 children across Africa and beyond.

Location: Abuja, Nigeria

Somma’s Yummies

Customer Engagement Specialist

Responsibilities:

  • Act as the primary point of contact for customers, addressing inquiries and providing product information.
  • Develop and maintain strong customer relationships through proactive communication and personalized service.
  • Collaborate with the sales and marketing teams to implement customer engagement strategies.
  • Monitor and analyze customer feedback to improve products and services.
  • Manage customer databases and ensure accurate record-keeping.
  • Handle customer complaints and resolve issues in a timely and efficient manner.

Requirements:

  • ND and BSc. holders are eligible to apply.
  • No prior experience needed; just be trainable!
  • Be organized and detail-oriented.
  • Able to work under pressure.

Apply Now: Send your resume to [email protected]\

Application Closing Date Not Specified

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