Somma’s Yummies is Nigeria’s premier high-energy nutritious baby food and beverage brand, offering a diverse range of products including dried baby food powder, baby yogurt, nut and seed butter, and a 100% fruit sweetener. Our products are crafted from 100% local African staples, targeting infants and young children aged 6 months to 5 years, as well as women of reproductive age, pregnant women, and nursing mothers. Join us in our mission to combat malnutrition in under-5 children across Africa and beyond.
Location: Abuja, Nigeria
Customer Engagement Specialist
Responsibilities:
- Act as the primary point of contact for customers, addressing inquiries and providing product information.
- Develop and maintain strong customer relationships through proactive communication and personalized service.
- Collaborate with the sales and marketing teams to implement customer engagement strategies.
- Monitor and analyze customer feedback to improve products and services.
- Manage customer databases and ensure accurate record-keeping.
- Handle customer complaints and resolve issues in a timely and efficient manner.
Requirements:
- ND and BSc. holders are eligible to apply.
- No prior experience needed; just be trainable!
- Be organized and detail-oriented.
- Able to work under pressure.
Apply Now: Send your resume to [email protected]\
Application Closing Date Not Specified