Job Title: Food & Beverage (F&B) Supervisor
Company: Radisson Hotel Group
Location: Benin City, Edo State
Employment Type: Full-time
Radisson Hotel Group is one of the world’s largest hotel groups, with ten distinctive hotel brands and more than 1,500 hotels in operation and under development across over 95 countries.
The Group operates with the brand promise, “Every Moment Matters”, supported by its signature “Yes I Can!” service ethos. Radisson places people at the centre of its business, fostering a culture that encourages professional development, teamwork and exceptional guest experiences.
Job Summary
Radisson Hotel Benin City is seeking a qualified and experienced Food & Beverage Supervisor to join its team in Benin City, Edo State.
The successful candidate will support the smooth operation of the hotel’s Food and Beverage Department, ensuring that guests receive excellent dining and service experiences. The role involves supervising team members, maintaining service standards, controlling departmental costs and inventory, and supporting the implementation of business strategies.
Key Responsibilities
- Lead and collaborate with the Food and Beverage team to maximise guest satisfaction and comfort.
- Ensure a positive and responsive approach to guest enquiries and problem resolution.
- Support the implementation of business strategies and take ownership of assigned areas of responsibility.
- Deputise for the Head of Department in their absence.
- Work with the Head of Department to promote staff development, performance and the company’s culture and values.
- Monitor departmental costs and inventory to achieve target productivity and performance levels.
- Build and maintain effective working relationships with internal and external stakeholders.
- Lead departmental programmes aimed at improving service standards, profitability and cost control.
- Incorporate environmental considerations into departmental activities.
- Ensure compliance with relevant legislation, due diligence requirements and industry best practices.
- Ensure that compliance activities are properly planned, implemented and documented for internal and external audits.
- Carry out follow-up actions where necessary.
Qualifications and Experience
- Proven experience in a Food and Beverage position, preferably within a hotel environment.
- Ability to adapt to changing service environments.
- Good leadership skills with a hands-on approach and the ability to lead by example.
- Commitment to exceptional guest service and passion for the hospitality industry.
- Ability to develop creative solutions and provide appropriate advice and recommendations.
- Personal integrity and the ability to work in an environment that demands excellence.
- Strong communication and listening skills.
- Ability to collaborate effectively across different functions and cultures.
- Proficiency in Microsoft Office applications, particularly Excel.
- Open, positive and communicative personality.
- Ability to manage multiple challenging priorities and assignments.
Required Skills and Competencies
- Food and Beverage operations management.
- Team leadership and staff supervision.
- Guest relations and service excellence.
- Inventory and cost control.
- Problem-solving and decision-making.
- Communication and interpersonal skills.
- Organisational and multitasking abilities.
- Knowledge of hospitality standards and compliance procedures.
Benefits
Radisson Hotel Group offers opportunities for professional development, career growth and an inclusive working environment.
Additional benefits include:
- Up to 53% discount on hotel stays at over 1,500 Radisson hotels worldwide.
- Guaranteed minimum 30% discount for friends and family.
- Exclusive discounts on breakfast, food and beverages, spa services and other hotel offerings.
- Access to local employee perks and rewards.
- Opportunities for learning, development and career advancement.
- A supportive and inclusive workplace.
How to Apply
Interested and qualified candidates should apply online through the application link below:
Apply Here – Food & Beverage Supervisor at Radisson Hotel Benin City
Radisson Hotel Group welcomes applicants from all backgrounds, abilities and experiences. Candidates who require adjustments during the application process may communicate their needs to the recruitment team.
Application Closing Date: Not Specified