Company: The Church of Jesus Christ of Latter-day Saints
Job Title: Housing Clerk
Job Identification: 377335
Location: Aba, Abia State
Employment Type: Full-time
Company Overview
The Church of Jesus Christ of Latter-day Saints is a worldwide faith with more than 16 million members. The Church is centred on the belief that everyone on earth is a son or daughter of a loving God and that Jesus Christ saved the world from sin and death. The Church invites people everywhere to follow Jesus Christ and become more like Him.
Job Description
The Housing Clerk will provide customer service and administrative support while following established procedures and routines. The role involves data entry, filing, communication, reservations, guest support and maintaining accurate records.
The successful candidate is expected to demonstrate professionalism, compassion, attention to detail and an attitude consistent with the Church’s religious mission.
Responsibilities
Reception and Communication
- Answer phone calls and emails and welcome visitors courteously and professionally.
- Maintain an accurate daily log of communications.
- Manage priesthood leaders’ contact information on behalf of the supervisor.
- Regularly update the electronic contact directory for priesthood leaders within the temple district.
Reservations and Check-In/Check-Out Support
- Process reservations by phone, email or in person using designated reservation software and established guidelines.
- Manage guest check-ins and check-outs during scheduled working hours.
- Ensure all applicable fees are settled before guests depart.
- Verify that all keys are returned to the office before departure.
- Post and update housekeeping schedules for rooms and shared spaces, including kitchens, bathrooms and other areas vacated by departing groups.
Coordination with Visiting Group Leaders
- Maintain regular communication with visiting group leaders before their arrival.
- Coordinate with group leaders to support a smooth arrival, stay and departure experience.
Records and Administrative Support
- Create, organise and maintain files, records and registers as required.
- Ensure administrative information is accurate, confidential and properly maintained.
- Perform data entry, filing and other routine administrative duties.
- Direct phone calls and enquiries to the appropriate personnel.
Cleaning, Inspections and Security Support
- Oversee cleaning and inspection activities in the absence of the supervisor.
- Monitor the safety and security of the premises.
- Promptly report security, safety or maintenance concerns requiring attention.
Qualifications
- Must be an endowed member of The Church of Jesus Christ of Latter-day Saints.
Education
- A post-secondary qualification such as HND, OND, Bachelor’s Degree or equivalent is preferred.
- Relevant fields include hospitality management, business administration, estate/property management or a related discipline.
Experience
- Four years of relevant work experience or an equivalent combination of education and experience.
Computer Skills
- Proficiency in Microsoft Word, Excel and Outlook.
- Ability to learn and use reservation and administrative software.
Communication and Interpersonal Skills
- Excellent interpersonal and relationship-building skills.
- Strong verbal and written communication skills.
- Ability to interact professionally, respectfully and tactfully with diverse visitors, leaders and stakeholders.
Planning, Organisation and Service Orientation
- Strong organisational and time-management skills.
- Good attention to detail and analytical thinking.
- Customer-service-oriented approach.
- Ability to manage routine tasks accurately and efficiently within agreed timelines.
Accountability and Procedures
- Ability to apply basic job-related skills while developing more advanced capabilities.
- Ability to perform standardised tasks and resolve routine issues.
- Ability to escalate complex matters to the appropriate supervisor.
- Ability to work under direct supervision while following established procedures, written instructions and service standards.
How to Apply
Interested and qualified candidates should apply online through the official Church employment portal.
Apply for the Housing Clerk position
Application Closing Date
9th September, 2026, 1:00 AM.