Job Title: HR People and Culture Officer – International Rescue Committee (IRC)
Sector: Human Resources
Employment Category: Regular
Employment Type: Full-Time
Open to Expatriates: No
Location: Gusau, Nigeria
Work Arrangement: In-person
Job Description
Background/IRC Summary:
The International Rescue Committee (IRC) is one of the world’s largest humanitarian agencies, providing relief, rehabilitation, and post-conflict reconstruction support to victims of natural disasters, oppression, and violent conflict in 42 countries. The IRC is committed to bold leadership, innovation, and creative partnerships. Active in public health, education, livelihoods, women’s empowerment, youth development, and protection and promotion of rights, IRC assists people from harm to home. IRC began work in Nigeria in 2012 in the north of Adamawa State in response to the flood emergency.
In late 2014 and early 2015, there was a considerable increase in violence perpetrated by Boko Haram in the Northeast, leading to an influx of internally displaced persons (IDPs) within the state. Host communities in the Northeast have been housing many displaced people and have now reached their absorption capacity limit. Additionally, the heightened levels of insecurity have resulted in an upscale of program activities, which in turn have placed additional health and psychological stress on the CP staff. This has necessitated an increased focus on staff welfare, mental health, and well-being.
The Zamfara Human Resources Officer (People and Culture) will support managing every aspect of the employee experience in the Gusau office. They will support staff throughout the employee lifecycle in a way that creates a positive experience for prospective, new, and existing employees. This includes Recruitment and Onboarding/Orientation, Training Development, HR Administration, Compliance, Performance Management, Employee Engagement and Retention, Health & Safety, HRIS, strategic HR planning, payroll updates, and more.
Job Overview/Summary:
The HR Officer (P&C) is responsible for assisting staff throughout the employee lifecycle in a way that creates a positive experience for prospective, new, and existing employees.
The Zamfara (Gusau) Human Resources Officer (People and Culture) will assist the HR Manager, understanding the inner workings and having the professional capacity to handle HR matters in the Zamfara office, serving as a gap fill in field locations.
Major Responsibilities:
The Human Resources Officer (People and Culture) will assist the manager in the following areas:
Recruitment and Onboarding:
- Actively support recruitment by preparing job descriptions, posting ads, and managing the hiring process from start to finish.
- Support planning and facilitating the onboarding and orientation of new hires across Gusau and Anka.
- Conduct orientation programs for new hires to familiarize them with organizational policies, procedures, and work environment culture.
HR Administration:
- Maintain employee records according to policy and legal requirements.
- Prepare the monthly payroll update, handle payroll processing, and ensure compliance with staff benefits and deductions for Zamfara staff.
- Serve as an HRIS superuser, producing regular P&C analytics and reports for Gusau and Anka (if needed).
- Provide support and training to employees on HR systems usage.
- Maintain and update P&C process maps and documentation, continuously looking for ways to improve processes for staff welfare in Gusau and Anka.
- Administer contractual changes such as promotions, family leave, transfers, salary increases, and other staff benefits for the Zamfara office.
- Responsible for the creation and upkeep of the baby crèche spaces; ensuring they are kept clean and well-maintained in the Gusau office.
Employee Relations:
- Act as a point of contact for employee inquiries and concerns in the Zamfara office.
- Handle employee grievances, conflicts, and disciplinary actions in accordance with organizational policies and procedures in Zamfara.
Compliance:
- Support providing counseling on policies and procedures.
- Stay informed about relevant employment laws, regulations, and organizational standards.
- Ensure the organization’s HR practices, policies, and procedures comply with legal requirements.
- Conduct internal reviews to identify and address HR compliance issues in the Zamfara office.
- Carry out annual organizational policies & procedures, IRC WAY, and ASH training for all Zamfara staff, incentive workers, enumerators, CVs, and stakeholders.
Health and Safety:
- Support staff requiring health support in the Zamfara office.
- Assist in ensuring Zamfara staff are covered under health insurance and resolve any challenges encountered by staff with service providers.
- Support in facilitating interactions with Neem Foundation and other 3rd party consultants that support IRC staff health initiatives.
- Assist in sending reminders to ensure the effective utilization of any type of leave categories in a timely manner to promote productivity and duty of care.
Performance Management and Training & Development:
- Assist in developing and implementing performance management processes in Zamfara.
- Provide guidance to staff on performance evaluation, goal setting, and feedback in the Zamfara office.
- Support the HR Manager in identifying training needs within the organization and developing training programs to address them.
- Assist in facilitating training sessions and workshops to enhance staff skills and knowledge.
Exit Management & Employee Engagement and Retention:
- Administer the onboarding process, including arranging exit interviews and producing global exit interview analysis and reports.
- Analyze turnover trends and develop strategies to improve employee retention in the Zamfara office.
Key Working Relationships:
Position Reports to: HR P&C Manager in Katsina with MIP Field Coordinator, Zamfara
Position Directly Supervises: Assistant, Interns, Casual Staff
Other Internal and/or External Contacts:
- Internal: Finance, Supply Chain, HASS & All staff
- External: Health service providers, Consultant
Qualifications:
- A minimum qualification of a degree or HND in Business Administration, Management, or any of the other related social sciences.
- At least three years’ work experience in human resources in humanitarian or development settings.
- Demonstrated understanding of working with international NGO Human Resources implementation.
- Demonstrated understanding of coaching and supervision/team management.
- Personal qualities: Team player, flexible, network-builder, time management, and ability to handle pressure well.
- Fluency in English required, with excellent communication skills a necessity.
Computer/Other Tech Requirements:
- Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint. (Knowledge of Ihumane software is an added advantage)
Application Link: Apply Here