Job Title: Laundry Supervisor
Company: Radisson Hotel Group
Location: Benin City, Edo State
Employment Type: Full-time
Radisson Hotel Group is one of the world’s largest hotel groups, with ten distinctive hotel brands and more than 1,500 hotels in operation and under development across over 95 countries.
The Group operates with the brand promise, “Every Moment Matters”, supported by its signature “Yes I Can!” service ethos. Radisson places people at the centre of its business, promoting teamwork, professional development and exceptional guest experiences.
Job Summary
Radisson Hotel Benin City is recruiting a Laundry Supervisor to oversee its laundry operations in Benin City, Edo State.
The successful candidate will supervise laundry staff, coordinate daily laundry activities and ensure that guest linens, uniforms and other textiles are properly washed, dried, folded and delivered. The role also involves monitoring inventory, controlling supplies, maintaining quality standards and ensuring that departmental productivity targets are achieved.
Key Responsibilities
- Support and assist in the smooth operation of the laundry department, ensuring that guest service and cleanliness standards are consistently maintained.
- Take responsibility for assigned duties and ensure that all tasks are completed professionally and on time.
- Collaborate with colleagues to maximise guest satisfaction and comfort while responding positively to enquiries and resolving problems.
- Support the implementation of departmental strategies and objectives, taking ownership of assigned responsibilities.
- Develop professional skills, knowledge and experience within the laundry department.
- Work with the Head of Department to maintain departmental inventory and achieve productivity and performance targets.
- Build and maintain effective working relationships with colleagues and key stakeholders while promoting the company’s culture and values.
- Ensure compliance with relevant legislation, due diligence requirements and best practices, maintaining proper documentation for internal and external audits.
- Supervise laundry attendants and manage staff activities across multiple shifts.
- Oversee laundry operations, ensuring that linens, uniforms and other textiles are properly washed, dried, folded and delivered.
- Monitor linen inventory, conduct par stock counts and manage laundry chemicals and other supplies.
- Place supply orders and verify deliveries to ensure adequate stock availability.
- Inspect laundered items for stains, damage and excessive wear.
- Document items removed from circulation for replacement.
- Maintain daily and weekly production reports, including records of chemical usage and equipment status.
Qualifications and Experience
- Flexibility and a positive “Yes I Can!” attitude.
- Good attention to detail.
- Creative problem-solving abilities.
- Passion for delivering exceptional service.
- Ability to work effectively as part of a team to ensure guest satisfaction.
- Strong verbal communication skills.
- Previous experience in a similar laundry or supervisory position is an advantage but not compulsory.
Required Skills and Competencies
- Laundry operations and staff supervision.
- Knowledge of commercial laundry procedures.
- Linen and inventory management.
- Chemical and supply control.
- Quality assurance and inspection.
- Production reporting and documentation.
- Teamwork and communication skills.
- Problem-solving and organisational abilities.
- Ability to maintain hygiene and cleanliness standards.
Benefits
Radisson Hotel Group offers opportunities for professional development, career growth and an inclusive working environment.
Additional benefits include:
- Up to 53% discount on hotel stays at over 1,500 Radisson hotels worldwide.
- Guaranteed minimum 30% discount for friends and family.
- Exclusive discounts on breakfast, food and beverages, spa services and other hotel offerings.
- Access to local employee perks and rewards.
- Opportunities for learning, development and career advancement.
- A supportive and inclusive workplace.
How to Apply
Interested and qualified candidates should apply online through the application link below:
Apply Here – Laundry Supervisor at Radisson Hotel Benin City
Radisson Hotel Group welcomes applicants from all backgrounds, abilities and experiences. Candidates who require adjustments during the application process may communicate their needs to the recruitment team.
Application Closing Date: Not Specified