Job Title: Operations Officer | Company: Lafiya
Location: Remote, Abuja, Nigeria
Job Type: Full-time, Permanent
Salary: ₦550,000 – ₦700,000 Monthly, Plus Benefits
Experience: 1–3 Years
Application Closing Date: October 20, 2026, at 11:30 p.m. WAT
Lafiya is recruiting an organised, process-driven and detail-oriented Operations Officer to support its administrative processes, logistics and operational systems. The successful candidate will coordinate travel arrangements, manage contracts, review expense claims, consolidate departmental budget requests and maintain operational records.
Lafiya is a nonprofit organisation working to make contraception accessible to women and communities that need it most. Through its network of more than 600 female health professionals, known as Lafiya Sisters, the organisation provides contraceptive information and services across four states in northern Nigeria. Lafiya has supported more than one million women through its community-based approach and aims to reach 20 million women with family planning services by 2030.
Job Summary
The Operations Officer will play a key role in ensuring the organisation’s daily activities run efficiently. Reporting to the Operations Manager, the successful candidate will oversee travel coordination, contract administration, expense policy compliance, vendor relationships and operational tracking systems.
The role offers an opportunity to contribute to the growth of a fast-expanding nonprofit organisation while supporting teams delivering essential family planning services.
Key Responsibilities
Travel, Logistics and Event Coordination
- Research, book and coordinate domestic and international flights, hotel accommodation, airport transfers and visa requirements.
- Maintain travel itineraries, emergency contact details and travel calendars for staff and visiting team members.
- Ensure travel arrangements comply with internal policies and approved cost limits.
- Support the planning of training sessions, stakeholder meetings and other programme events, including venue bookings, itineraries, materials, vendor sourcing and payments.
- Coordinate relationships with service providers, including transport companies, hotels, courier services, event venues and logistics providers.
Contract and Document Management
- Manage contract administration using electronic signature platforms such as DocuSign.
- Process vendor agreements, service-level agreements and client contracts.
- Maintain a central digital archive of signed contracts and track renewal dates, expiry notices and contractual obligations.
- Ensure operational documents, standard operating procedures and internal policies are properly maintained and standardised.
- Respond to staff enquiries regarding operational procedures and organisational policies.
Financial Operations and Expense Management
- Review expense claims, travel receipts and reimbursement requests for completeness and compliance with internal policies.
- Ensure supporting documentation is available before expense claims are submitted to the Finance Department for review and approval.
- Respond to staff enquiries about expense policies, receipt requirements and reimbursement status.
- Collect, consolidate and organise departmental budget inputs and recurring operational expenditure requests for review.
Operational Support and Systems Tracking
- Maintain internal databases, inventory records and operational dashboards.
- Liaise with external service providers, including software vendors, insurance providers and equipment suppliers.
- Track routine service enquiries, contract renewals and renewal notifications.
- Identify recurring administrative bottlenecks and recommend practical improvements to workflows and operational systems.
Qualifications and Requirements
- Bachelor’s degree or Higher National Diploma (HND).
- One to three years of experience in operations, administration or logistics support within a structured corporate environment.
- Proficiency in Google Workspace, including Docs, Sheets, Slides and Drive, or Microsoft Office 365, including Excel, Word and PowerPoint.
- Experience using electronic signature platforms such as DocuSign and travel management portals.
- Familiarity with task management tools and workflow automation is an advantage.
- Excellent written and verbal communication skills.
- Strong problem-solving skills, particularly in resolving scheduling conflicts, booking errors and documentation gaps.
- Ability to handle confidential financial records, contracts and other sensitive information with discretion.
Salary and Benefits
The successful candidate will receive a monthly salary of ₦550,000 to ₦700,000, alongside additional benefits, including:
- 40 days of paid annual leave, inclusive of national holidays.
- Fully paid 16 weeks of parental leave.
- Laptop, phone and communications data allowance.
- HMO health insurance coverage.
- Travel reimbursements.
- Access to a co-working space.
- Opportunities to work closely with experienced senior leaders.
- Regular feedback, performance reviews and professional development opportunities.
Why Join Lafiya?
Lafiya offers an opportunity to contribute to an organisation expanding access to essential family planning services. As an Operations Officer, you will support the logistics, contracts, travel arrangements and administrative systems that enable its teams and Lafiya Sisters to serve communities effectively.
The organisation promotes learning, accountability and initiative, giving employees opportunities to take ownership of their responsibilities, improve operational processes and develop professionally as the organisation expands.
Recruitment Process
The recruitment process consists of three stages:
- Application Form and Assessment: Submit your CV and complete a 40-minute multiple-choice assessment.
- Test Task: Complete a practical task lasting approximately one to three hours that reflects the responsibilities of the position.
- Interview: Participate in a one-hour interview. Candidates will receive the interview questions in advance and have an opportunity to ask questions.
Lafiya is committed to transparency and provides feedback from the second stage onwards.
How to Apply
Interested and qualified candidates should apply online through Lafiya’s recruitment portal. Applicants should submit their CV and complete the required assessment as part of the application process.
Click here to apply for the Operations Officer job at Lafiya
Application Closing Date: Tuesday, October 20, 2026, at 11:30 p.m. West Africa Time (WAT).