Location: Southwest, Nigeria Employment Type: Full-time Department: Sales, Retention & Growth Reports To: Group Head, Sales Management Level: Senior Management
About AVON HMO
AVON HMO is a Nigerian Health Maintenance Organisation (HMO) operated by Avon Healthcare Limited. The company is focused on improving access to quality and affordable healthcare through innovative health insurance plans, healthcare financing and managed healthcare services.
AVON HMO provides healthcare solutions to individuals, families and corporate organisations, working with a network of healthcare providers to facilitate access to medical services. Its operations are driven by a commitment to customer satisfaction, healthcare accessibility, service quality and sustainable growth.
With its head office in Lagos, the company continues to expand its market presence and strengthen its healthcare service delivery across Nigeria.
Job Summary
AVON HMO is recruiting to fill the position of Regional Sales & Business Manager for its Southwest Region. The successful candidate will provide strategic sales leadership and oversee regional business development, customer acquisition, retention and revenue growth.
The role involves managing regional sales operations, developing business opportunities, strengthening corporate partnerships and ensuring profitability. The successful candidate will also have full Profit and Loss (P&L) responsibility, overseeing regional budgets, financial performance, customer relationships and operational activities.
Key Responsibilities
Business Development and Growth
- Develop and execute regional business plans to achieve sales, revenue and profitability targets.
- Drive the acquisition and retention of corporate and retail clients.
- Identify new market opportunities, strategic partnerships and distribution channels.
- Negotiate business agreements with clients, brokers and other key stakeholders.
Sales and Marketing Leadership
- Lead and manage high-performing regional sales teams.
- Implement pricing, product positioning, market penetration and customer loyalty strategies.
- Monitor competitor activities and market trends to identify growth opportunities.
- Develop strategies to improve customer retention and reduce customer churn.
Operations and Service Delivery
- Oversee client onboarding, claims coordination and customer service activities.
- Manage relationships with healthcare providers and other service partners.
- Promote service quality, customer satisfaction and operational efficiency.
- Support automation initiatives and improvements in regional service delivery.
Financial and P&L Management
- Manage regional budgets, financial forecasts, revenue and profitability.
- Ensure timely premium collections and effective credit control.
- Monitor expenditure and implement cost optimisation strategies.
- Prepare and present regional business performance reports to senior management.
Compliance and Risk Management
- Ensure compliance with National Health Insurance Authority (NHIA) requirements and other applicable regulatory standards.
- Implement appropriate risk controls and internal policies.
- Maintain effective engagement with regulators and relevant industry stakeholders.
Leadership and Collaboration
- Mentor, motivate and manage regional employees to achieve business objectives.
- Establish measurable key performance indicators (KPIs) and monitor team performance.
- Promote collaboration across Sales, Finance, Medical Services and Customer Service departments.
- Coordinate product training and capacity-building programmes.
Qualifications and Requirements
- Bachelor’s degree in Business Administration, Marketing, Health Management or a related discipline.
- A Master’s in Business Administration (MBA) is an added advantage.
- Minimum of 8–10 years’ progressive professional experience in HMO or health insurance, including at least three years in a senior management position.
- Proven track record in sales leadership, business development, revenue growth and Profit and Loss (P&L) management.
- Strong understanding of HMO operations, healthcare provider management and NHIA regulatory requirements.
Required Skills and Competencies
Functional Competencies
- Strong commercial awareness and business acumen.
- Strategic planning and business development skills.
- Excellent negotiation and financial management abilities.
- Strong analytical and problem-solving skills.
- Effective communication and organisational abilities.
- Innovation and stakeholder management skills.
- High level of confidentiality and professionalism.
Behavioural Competencies
- Strong leadership and relationship management skills.
- Entrepreneurial mindset and business orientation.
- Resilience and versatility.
- Excellent attention to detail.
- Execution excellence and adaptability.
- Strong interpersonal and people management skills.
Organisational Competencies
- Execution Focus.
- Enterprising.
- Resilience.
- Innovation.
How to Apply
Interested and qualified candidates should send their CVs to [email protected] using Regional Sales & Business Manager – Southwest as the subject of the email.
Application Closing Date: Friday, 27 November 2026.