Company: Etihad Airways
Job Title: Sales Representative – Lagos
Location: Lagos, Nigeria
Employment Type: Full-time
Division: Revenue & Commercial Division
Industry: Aviation / Travel
About Etihad Airways
Etihad Airways is the national airline of the United Arab Emirates, headquartered in Abu Dhabi. The airline operates an international network connecting passengers and businesses across major destinations around the world. Through its focus on customer experience, operational excellence, and commercial growth, Etihad continues to strengthen its position in the global aviation industry.
Etihad Airways is recruiting a commercially focused Sales Representative to support the growth of its business and market presence in Nigeria.
Job Summary
The Sales Representative will be responsible for growing Etihad Airways’ revenue and market share in Nigeria by managing customer accounts, developing new business opportunities, and building strong relationships within the travel trade and corporate market.
The role requires a proactive sales professional who can combine relationship management with market analysis, identify commercial opportunities, and convert them into measurable results.
Key Responsibilities
- Develop and implement sales plans for assigned accounts to achieve revenue and commercial targets.
- Manage existing customer relationships while identifying and pursuing new business opportunities.
- Build strong partnerships with travel agencies, corporate clients, and other important commercial stakeholders.
- Assess customer potential, market developments, and competitor activity to identify revenue opportunities.
- Maintain a strong sales pipeline and manage opportunities from initial engagement through conversion.
- Use sales data, market insights, and available commercial tools to prioritise activities and improve account performance.
- Negotiate and manage commercial agreements while balancing customer needs with Etihad’s business objectives.
- Collaborate with internal teams and business partners to develop customer solutions and support commercial initiatives.
- Keep customers updated on relevant Etihad products, services, and promotional offers.
- Maintain accurate customer information and sales activities within the company’s CRM system.
- Monitor account performance and identify opportunities for further business growth.
Requirements and Qualifications
Interested candidates should possess:
- At least 3 years of relevant experience in sales, account management, or business development.
- Proven experience achieving or exceeding sales, revenue, or commercial targets.
- Previous airline sales experience is strongly preferred.
- Candidates with experience in the broader travel sector or successful B2B sales environments may also be considered.
- Strong account management and business development skills.
- Ability to identify, develop, and convert new business opportunities.
- Excellent communication, negotiation, and relationship-building abilities.
- Strong commercial and analytical skills with the ability to use data and market information to guide sales decisions.
- Ability to manage relationships with multiple internal and external stakeholders.
- Proactive, resilient, energetic, and target-oriented approach.
- Bachelor’s Degree or equivalent relevant experience.
- Good knowledge of the Nigerian or wider West African travel and commercial market is highly desirable.
Recruitment Process
Etihad Airways’ recruitment process for this position includes several stages:
- Applications will first be reviewed by a member of the Recruitment Team.
- Shortlisted candidates will be invited to complete a recorded video interview through HireVue.
- Candidates who progress beyond the video interview will participate in an initial technical interview with the hiring manager.
- The technical interview will include a job-related case study and presentation to the hiring team.
- Final candidates may be invited for an additional meeting with other members of the hiring team.
- Applicants will be informed of the outcome of their application as the recruitment process progresses.
How to Apply
Interested and qualified candidates should apply online through the Etihad Airways recruitment portal.
Application Link:
https://jobs.smartrecruiters.com/EtihadAirways5/744000143458176-sales-representative-lagos
Application Closing Date: Not Specified.