FrieslandCampina is seeking qualified professionals to join its talent pool for the position of Customer & Territory Sales Manager in Nigeria. The role is responsible for driving regional sales performance, developing customers and distributors, and leading field sales operations in line with the company’s commercial strategy.
Job Title: Customer & Territory Sales Manager
Company: FrieslandCampina
Location: Nigeria
Job Type: Full-time
Job Function: Sales & Marketing
Working Hours: 32–40 hours per week
Job Description
The Customer & Territory Sales Manager will manage sales activities across channels within an assigned region, oversee distributor operations and lead the field sales force to achieve sales, distribution and customer development objectives.
Key responsibilities include:
- Developing regional business plans based on company objectives and leading the sales team to achieve agreed targets.
- Creating joint business plans with customers and supporting them in achieving their KPIs.
- Managing distributors and ensuring compliance with company standards covering warehousing, sales-force effectiveness and financial performance.
- Overseeing day-to-day distributor operations, including sales tracking, inventory management and customer data management.
- Monitoring and managing credit risks within the assigned region.
- Leading, coaching and developing the field sales team to improve performance.
- Setting short- and long-term sales targets and evaluating team performance.
- Monitoring market developments, competitor activities and emerging business opportunities.
- Providing sales forecasts to support efficient product supply in line with market demand.
- Developing and implementing territory plans across sales channels.
- Conducting retail and market audits to monitor service levels, promotional execution and distribution performance.
- Building strong relationships with retailers and other customers to drive sales growth.
- Managing regional expenses and budgets.
- Providing regular reports on distributor stock, secondary sales, market audits and value-chain activities.
- Identifying process bottlenecks and implementing improvements.
- Using digital tools and commercial technology to improve operational efficiency and business results.
- Analysing internal and external data to identify customer behaviour, market trends and other commercial insights.
- Preparing periodic and ad hoc management reports and analyses.
- Leading, coaching and appraising employees within the department.
- Building and maintaining relationships with relevant external stakeholders and business partners.
- Keeping up with developments in the field and supporting knowledge development within the team.
Qualifications and Requirements
- Strong sales and commercial management skills.
- Experience in customer, territory, distributor or field sales management.
- Ability to lead, coach and develop sales teams.
- Strong analytical and business planning skills.
- Ability to interpret market and customer data and turn insights into business actions.
- Good understanding of distributor and territory management.
- Ability to use digital tools and technology in commercial operations.
- Strong communication, relationship management and stakeholder engagement skills.
- Ability to manage budgets, expenses and credit risks.
- Willingness to continuously develop professional knowledge and capabilities.
How to Apply
Interested and qualified candidates should apply online through the FrieslandCampina careers portal:
Application Closing Date: Not Specified