Telesales Executive at Koolboks

Koolboks is a sustainable cooling solutions startup that designs and distributes solar-powered refrigeration products, including freezers, chillers, and ice makers. The company provides reliable cooling solutions for communities and small businesses, particularly in areas with limited or unreliable electricity access across Africa.

Job Title: Telesales Executive
Location: Gbagada, Lagos
Employment Type: Full-time
Slots: 5

Job Summary

Koolboks is seeking a results-driven and customer-focused Telesales Executive to join its sales team. The successful candidate will engage existing and potential customers via telephone to promote and sell Koolboks products and services, deliver excellent customer service, and achieve set sales targets.

Key Responsibilities

• Call existing and prospective customers to promote and sell Koolboks products and services.
• Clearly explain product features, benefits, and pricing to customers.
• Answer customer inquiries and provide accurate information about products and services.
• Accurately record customer purchase orders and interactions.
• Process customer purchases in line with company procedures.
• Generate qualified leads for the outside sales team.
• Manage and maintain customer accounts to ensure satisfaction and repeat business.
• Gather and document customer information, including payment methods, purchases, and feedback.
• Build and sustain strong customer relationships to drive customer retention.
• Use company-provided sales scripts to effectively handle objections and close sales.
• Develop in-depth knowledge of Koolboks products and services to make tailored recommendations based on customer needs and preferences.
• Consistently meet or exceed daily and monthly call volume and sales targets.
• Perform any additional duties assigned to support the growth and development of Koolboks.

Requirements & Qualifications

• B.Sc/HND in any related field.
• Minimum of 1 year proven experience in a telesales role.
• Demonstrated ability to meet and exceed sales targets.
• Strong communication and persuasion skills.
• Excellent customer service and relationship management skills.
• Good data entry and record-keeping skills.
• Ability to handle objections and remain resilient under pressure.
• Proficiency in basic computer applications, including CRM systems and Microsoft Office.
• Strong organisational and time management skills.

Key Competencies

• Sales-driven and target-oriented.
• Strong negotiation skills.
• Customer-focused mindset.
• Resilience and persistence.
• Team player with a proactive attitude.

How to Apply

Interested and qualified candidates should send their CV to: [email protected] using the job title and location as the subject of the email.

Application Closing Date: 30th September, 2026.