Company: Aspom Travel Agency
Location: Agungi, Lekki, Lagos
Employment Type: Full-time
Salary: N200,000 – N250,000 Monthly
Aspom Travel Agency was founded on 2 February 2012 and has remained at the forefront of the travel industry, providing visa assistance, hotel reservations, holiday packages, tours, and flight deals to clients.
The company is recruiting to fill the position below:
Job Summary
The Visa Officer will be responsible for assisting clients with visa applications, reviewing documentation, coordinating appointments and submissions, monitoring application progress, and ensuring clients receive accurate and timely information throughout the visa process.
Key Responsibilities
- Advise clients on visa requirements, application procedures, documentation, fees, and processing timelines.
- Assess client documents to ensure they meet the requirements of the relevant embassy, consulate, or visa application centre.
- Prepare, review, and organise visa application documents before submission.
- Complete and submit visa application forms accurately.
- Schedule visa appointments, biometrics, interviews, and other required processes.
- Monitor visa applications and provide clients with timely updates on their application status.
- Liaise with embassies, consulates, visa centres, and relevant authorities when necessary.
- Identify missing, inconsistent, or inaccurate information and guide clients on necessary corrections.
- Maintain proper records of client applications, documents, payments, and application outcomes.
- Keep up to date with changes in visa policies, requirements, fees, and application procedures.
- Ensure client information and documents are handled confidentially.
- Follow up on pending applications and communicate delays or additional requirements to clients.
- Assist clients with visa-related enquiries and provide professional customer service.
- Maintain accurate reports of submitted, approved, refused, and pending applications.
- Work closely with the Ticketing and Holiday teams to ensure visa and travel arrangements are properly coordinated.
- Perform other visa-related duties assigned by the supervisor or management.
Requirements
- B.Sc., HND, or OND in Travel & Tourism, International Relations, Business Administration, or a related field.
- 1–3 years of visa processing or travel agency experience is an advantage.
- Good knowledge of visa application procedures and documentation requirements.
- Strong research and attention-to-detail skills.
- Excellent written and verbal communication skills.
- Good computer and internet skills.
- Strong organisational and record-keeping abilities.
- Ability to handle confidential client information professionally.
- Ability to work under pressure and meet application deadlines.
- Professional, patient, proactive, and customer-focused attitude.
How to Apply
Interested and qualified candidates should apply online using the link below:
Application Closing Date: 31st October, 2026.