Job Title: American Citizen Services (ACS) Assistant
Company: U.S. Mission to Nigeria
Location: Lagos, Nigeria
Employment Type: Not Specified
Qualification: Secondary School Certificate or two years of college/university studies, depending on the qualification route
Experience: Two or four years, depending on the qualification route
Salary: USD $25,357 per year | Job Field: Administration / Customer Service / International Relations
About the U.S. Mission to Nigeria
The U.S. Mission to Nigeria comprises the Embassy in Abuja, Federal Capital Territory, and the Consulate General in Lagos. The U.S. Consulate General in Lagos represents the Mission to the Nigerian people in the southern region of the country.
Job Summary
The U.S. Consulate General in Lagos is seeking eligible and qualified candidates for the position of American Citizen Services (ACS) Assistant in its Consular Section.
The successful candidate will provide passport, citizenship and special consular services to U.S. citizens within the Consulate’s consular district. The role involves assisting U.S. citizens, particularly those in distress, maintaining contact networks and supporting crisis preparedness and response activities.
Key Responsibilities
- Provide passport, citizenship and special consular services to U.S. citizens within the Consulate’s consular district.
- Serve as one of the primary points of contact for U.S. citizens in the consular district.
- Maintain a network of public and private sector contacts who can assist U.S. citizens when necessary.
- Communicate directly with citizenship applicants and U.S. citizens in distress.
- Assist in preparing emergency messages and updating the Consulate’s website.
- Work with the American Citizen Services Chief, consular officers and other Mission staff on crisis preparedness and response.
- Perform administrative duties and provide support to other units within the Consular Section as required.
Qualifications and Requirements
Applicants must meet either Option 1 or Option 2 below to qualify for the position.
Option 1
Education:
- Completion of at least two years of college or university studies is required.
Experience:
- A minimum of two years of administrative work, case management or customer service experience is required.
Option 2
Education:
- Completion of secondary school is required.
Experience:
- A minimum of four years of administrative work, case management or customer service experience is required.
Salary
The position offers an annual salary of USD $25,357.
How to Apply
Interested and qualified candidates should submit their applications online through the U.S. Department of State’s Electronic Recruitment Application (ERA) portal using the link below.
Application Link: https://erajobs.state.gov/dos-era/vacancy/viewVacancyDetail.hms?
Announcement Number: Lagos-2026-033S
Application Closing Date: 17 November 2026