Job Title: General Manager – IT Software Engineering and Delivery
Company: MTN Nigeria Communications Plc
Location: Ikoyi, Lagos State, Nigeria
Employment Type: Full-time
MTN Nigeria Communications Plc is a leading telecommunications company providing mobile communication, digital and connectivity solutions across Nigeria. Through its Information Technology division, the company develops and manages technology platforms, software solutions and digital services that support its business operations and innovation strategy.
MTN Nigeria promotes a workplace culture built around collaboration, innovation, continuous improvement and employee development. The company is committed to delivering a bold new digital world to Nigeria and Nigerians.
Job Summary
MTN Nigeria is seeking an experienced technology leader to fill the position of General Manager – IT Software Engineering and Delivery in its Information Technology division. Reporting to the Chief Information Officer (CIO), the successful candidate will lead the end-to-end engineering and delivery of software, artificial intelligence (AI) and digital platform solutions.
The role involves building in-house software development capabilities, driving agile and DevOps practices, improving platform reliability and reducing dependence on external vendors. The successful candidate will also oversee solution delivery, quality assurance, delivery partners and the transition of AI solutions from proof of concept into scalable production systems.
Key Responsibilities
- Lead end-to-end software and AI engineering delivery across strategic digital platforms in line with approved IT architecture and standards.
- Build and lead in-house product development teams, collaborating with business product owners to deliver new products and services based on the business roadmap.
- Drive large-scale agile delivery, including release planning, dependency management and delivery governance across development teams and delivery partners.
- Promote DevOps practices, continuous integration and continuous delivery (CI/CD), and automation while embedding security-by-design in collaboration with Information Security.
- Ensure the stability, performance and scalability of middleware and integration services.
- Improve platform reliability through engineering resilience, observability and effective transition of solutions to IT Operations.
- Drive AI industrialisation by transforming prioritised use cases from proof of concept into scalable, monitored production solutions.
- Establish engineering governance covering coding standards, quality assurance, testing, quality gates and technical debt management.
- Develop frameworks, policies, standards, methodologies and procedures to guide software engineering and delivery.
- Monitor and report delivery performance using indicators such as lead time, release frequency, change failure rate and recovery time.
- Conduct post-implementation reviews to evaluate project performance and identify improvement opportunities.
- Deliver business value through partnerships with MTN’s technology ecosystem and external delivery partners, ensuring compliance with agreed performance standards.
- Collaborate with the General Manager, IT Strategy, Architecture and Design through the design authority, providing delivery insights to inform technology architecture and roadmaps.
- Work with business product owners and IT Operations to ensure solutions meet business requirements and remain supportable in production.
Qualifications and Requirements
- Bachelor’s degree in Computer Science, Software Engineering, Engineering, Information Technology or a related discipline.
- A Master’s degree, preferably an MBA, will be an added advantage.
- Agile, DevOps and/or cloud certifications will be an added advantage.
- Fluency in English.
Required Skills and Experience
- Minimum of 12 years of relevant professional experience.
- At least five years of managerial experience, including a minimum of three years in the relevant sector or industry.
- Extensive experience leading software engineering and large-scale delivery operations.
- Strong experience with agile methodologies, DevOps and in-house software development.
- Proven experience managing technology delivery partners and vendors.
- Experience delivering AI and data products will be an advantage.
- Experience working across diverse cultures and geographical locations will be an added advantage.
- Strong leadership, strategic planning and decision-making abilities.
- Excellent stakeholder management and cross-functional collaboration skills.
- Strong understanding of software engineering governance, platform reliability and digital transformation.
How to Apply
Interested and qualified candidates should apply online through the MTN Nigeria recruitment portal.
Application Closing Date: 17 November 2026.
Note: Eligible females and persons with disabilities are encouraged to apply. MTN Nigeria does not charge applicants any fees at any stage of its recruitment process. Candidates should beware of fraudulent recruitment offers.