Job Title: Implementation Engineer
Unified Payment Services Limited, also known as UP, is a Nigerian payments and financial technology company established in 1997 by a consortium of leading Nigerian banks. The company provides shared payment infrastructure for the banking industry and delivers electronic payment services within and outside Nigeria.
Unified Payment Services Limited is recruiting an Implementation Engineer to support the delivery, integration and maintenance of payment solutions and digital platforms in Lagos.
Job Details
Company: Unified Payment Services Limited
Location: Lagos State
Employment Type: Full-time
Job Category: Engineering and Technical
Qualification: Bachelor’s degree in Engineering, Computer Science or Applied Sciences
Experience: Minimum of 3 years
Reports To: Head, PTSA Operations
Application Closing Date: Not Specified
Job Summary
The Implementation Engineer will analyse business and technical requirements, implement payment solutions and support system integration projects. The role also involves managing e-commerce platforms, troubleshooting POS applications, testing payment systems and ensuring the reliability and availability of production platforms.
Responsibilities
- Analyse new user and solution requirements and develop technical solutions that meet business needs.
- Implement new business solutions within agreed timelines, budgets, scope and quality standards.
- Analyse system integration requirements and support the delivery of new business initiatives.
- Manage product backlogs by documenting user stories and functional requirements.
- Provide technical support to merchants integrating payment gateways.
- Manage e-commerce platforms and services, including 3DS servers, EMVCo 3DS card authentication, online marketplaces and customer verification (KYC) platforms.
- Oversee the design, planning and implementation of e-commerce-related projects.
- Provide second-level support for POS application issues and troubleshoot technical problems.
- Collaborate with software developers and product teams to improve product quality and user experience.
- Lead testing, validation and deployment of PTSA solutions for merchant integration.
- Supervise the operation, implementation and maintenance of the UPTSA production platform.
- Monitor terminal performance, diagnose faults and resolve service issues.
- Prepare daily, weekly, monthly and annual terminal performance reports using data analysis.
- Conduct testing and quality assurance on POS systems before deployment.
- Ensure compliance with relevant industry standards and regulatory requirements.
- Drive continuous improvement initiatives to strengthen platform reliability and operational efficiency.
- Track system downtime and support the achievement of 99.9% service availability.
- Provide guidance and support to junior team members to improve their technical skills and performance.
Requirements
- A first degree in Engineering, Computer Science or Applied Sciences.
- At least three years of experience in software development, system integration or application support.
- Understanding of information technology, electronic payments and digital services.
- Programming knowledge and experience will be an added advantage.
- Strong analytical skills, with business analysis and project management experience considered beneficial.
- Ability to troubleshoot technical issues, support system integration and contribute to payment platform implementation.
- Good communication and teamwork skills.
Application Closing Date: Not Specified.
How to Apply
Interested and qualified candidates should send their CV to [email protected], using Implementation Engineer as the subject of the email.