Performance and Learning Specialist at Tincan Island Container Terminal Limited (TICT)

Job Title: Performance and Learning Specialist
Company: Tincan Island Container Terminal Limited (TICT)
Location: Apapa, Lagos
Employment Type: Full-time

Tincan Island Container Terminal Limited (TICT) is a multinational port operations company established in 2004 and located at Terminal B, Tin Can Island Port, Apapa, Lagos. The company emerged as the concessionaire of Terminal B following a competitive bidding process and operates under a long-term lease agreement with the Federal Government of Nigeria.

With a commitment to continuous investment in port development and operational excellence, TICT aims to strengthen its position as a key player in the maritime and port operations industry across the African sub-region.

Job Summary

Tincan Island Container Terminal Limited (TICT) is recruiting a Performance and Learning Specialist to support the development and implementation of its performance management and learning and development systems.

The successful candidate will work closely with department heads, line managers and other stakeholders to optimise employee performance, identify competency gaps, facilitate staff development and strengthen the organisation’s talent management processes.

Key Responsibilities

Competency Management

• Work with the Performance and Learning Manager to develop and maintain a competency catalogue for all job roles, aligning workforce capabilities with the organisation’s current and future business needs.
• Conduct competency assessments to identify skills and knowledge gaps.
• Prepare development plans to address identified competency gaps.

Performance Planning and Implementation

• Assist in developing performance management policies and frameworks.
• Provide training and ongoing support to staff at all levels to promote awareness and effective implementation of performance management processes.
• Work with the Performance and Learning Manager to ensure business goals are established for each financial year.
• Drive the goal-setting process for employees at different levels and ensure all goals are documented on the digital platform.
• Support the implementation of performance management standards and best practices to strengthen the organisation’s performance culture.
• Work with line managers to ensure performance discussions are properly documented.
• Initiate and conclude employee confirmation processes.

Performance Reviews and Calibration

• Initiate mid-year and end-of-year performance reviews and appraisal exercises.
• Work with line managers to ensure performance reviews are completed within scheduled timelines.
• Assist in identifying and resolving employee appraisal issues and conflicts, including post-appraisal appeals.
• Schedule and coordinate performance calibration sessions across departments and staff levels.
• Analyse performance data to identify current results, forecast trends and recommend improvements or corrective actions.
• Recommend performance improvement and development plans for different employee categories.
• Support the implementation of performance management outcomes.

Learning Needs Analysis and Planning

• Assist in developing learning and development strategies to identify and address performance gaps.
• Work with the Performance and Learning Manager to conduct learning needs analyses using information from performance management processes and competency assessments.
• Support the development of annual training plans based on identified learning and development needs for management approval.
• Assist with documenting the training plan with the Industrial Training Fund (ITF).

Learning Plan Implementation

• Plan and execute approved learning programmes to improve employee skills and competencies.
• Source and coordinate vendors, third-party consultants and professionals to improve internal learning and teaching strategies.
• Assist in designing and developing learning content for internal and organisation-specific programmes, including train-the-trainer sessions.
• Ensure pre-training and post-training evaluations are conducted to measure learning effectiveness.
• Support the development and implementation of induction programmes for new employees.
• Promote blended learning approaches, including coaching, classroom instruction, online learning and action learning.

Learning Review

• Conduct post-delivery evaluations of vendors, consultants and training professionals to assess the value of their services.
• Evaluate the implementation of annual training plans, identify challenges and recommend improvements.

Career Management and Succession Planning

• Support the implementation of career development and succession planning strategies aligned with business and talent requirements.
• Assist in mapping career paths for different employee categories.
• Identify critical roles within the organisation and develop strategies for retaining existing role holders and filling vacant positions.

Teamwork and Performance

• Collaborate with other HR team members to complete assigned responsibilities.
• Take ownership of personal performance through the TICT performance management system.
• Participate in training recommended by the Capability Development Manager to address performance and development gaps.
• Support the induction of new team members into the department.
• Perform other duties as required by the business.

Job Analysis and Evaluation

• Work with line managers and department heads to identify job requirements and conduct workload assessments.
• Conduct job analysis to establish job relevance, requirements and responsibilities.
• Evaluate jobs to determine their relative worth, pricing and appropriate placement within the TICT Job Architectural Framework.

Qualifications and Experience

• HND, Bachelor’s degree or equivalent qualification in Human Resources, Business Administration, Behavioural Science, Management or a related discipline.
• Minimum of five years’ experience in a relevant field or industry.
• Recognised Human Resources certifications such as SHRM, HRCI or CIPM.

Required Skills and Competencies

• Understanding of compensation and benefits.
• Knowledge of succession planning and career management.
• Human resource development.
• Diversity and inclusion.
• Understanding of Nigerian labour laws.
• Proficiency in Microsoft Office applications and other HR information systems (HRIS).
• Strong communication, organisation and planning skills.
• Strategic business partnering.
• Performance management and HR technology.
• Learning and development.
• Change management and programme management.
• Ability to work effectively under pressure.
• Sound judgement and decision-making abilities.
• Strong problem-solving skills.
• Firm and confident personality.
• Ethical and professional conduct.
• Results-oriented and goal-driven approach.
• Negotiation skills.
• Ability to work effectively as part of a team.

Salary and Benefits

Attractive compensation package.

How to Apply

Interested and qualified candidates should send their CV to [email protected] using Performance and Learning Specialist as the subject of the email.

Application Closing Date: 31st December 2026.