Location: Victoria Island, Lagos
Job Type: Full-time
Job Identification: 5538
Job Level: MTN Level 3H
Application Closing Date: 2 November 2026
Job Description
MTN Nigeria Communications Plc (MTNN) is recruiting a Senior Manager – Analytics and Insight to lead business analytics, market research, pricing analysis, and performance reporting within its Enterprise Business division. The successful candidate will oversee data strategy, generate actionable customer and market insights, develop competitive pricing strategies, and support revenue growth and customer retention across corporate and small and medium-sized enterprise (SME) segments.
Reports To: Chief Enterprise Business Officer (CEBO)
Division: Enterprise Business
Responsibilities
The Senior Manager – Analytics and Insight will be responsible for the following duties:
- Provide strategic direction for Enterprise Business planning, pricing analysis, and performance management.
- Ensure that appropriate business rules are applied to budgeting and forecasting scenarios for Enterprise Business performance.
- Monitor the performance of Enterprise Business products, propositions, promotions, and activities against business plans, providing feedback to senior management.
- Develop competitive pricing strategies for MTN Business products, solutions, and value propositions.
- Identify and develop new insight-generation capabilities to improve the deployment of solutions and services across corporate and SME segments.
- Develop and implement market intelligence and lead-generation strategies through research, partnerships, and relevant channels.
- Manage business case development and financial analysis for proposed initiatives.
- Review the assumptions used in business feasibility studies against actual market performance following product launches, promotions, and other activities.
- Provide strategic oversight of performance reporting metrics, including subscribers, revenue, margins, and customer churn across Enterprise Business solutions and services.
- Deliver analysis and insights to management on customer acquisition, churn management, revenue growth, margins, pricing, analytics, and customer data management.
- Develop and manage the Enterprise Segment customer lifecycle management (CLM) framework in collaboration with segment managers.
- Lead the development of reporting data points covering lead generation, sales analytics, customer relationship management, and collections.
- Oversee end-to-end reporting of Enterprise Business activities.
- Ensure the integrity and accuracy of financial models for key projects and business propositions.
- Manage competitor intelligence, market monitoring, and competitive analysis across enterprise segments.
- Ensure quality assurance for business plans, pricing analyses, and data used in management reports.
- Review competitive pricing responses and assess potential market reaction scenarios.
- Ensure accurate and timely commission payments to direct sales teams, channel partners, and technology partners.
- Manage ad hoc projects as directed by the Chief Enterprise Business Officer.
- Coach and train direct reports to ensure they understand departmental objectives, performance targets, and development requirements.
- Conduct employee performance reviews and appraisals in accordance with established procedures and timelines.
Requirements
Educational Qualifications
- A first degree in Accounting, Finance, Economics, or a related discipline.
- A master’s degree, preferably a Master of Business Administration (MBA), is an added advantage.
- Fluency in English; knowledge of the local language is also preferred.
Experience and Skills
- Nine to seventeen years of relevant professional experience.
- At least five years of managerial experience, including a minimum of three years in a relevant sector or industry.
- Experience working across diverse cultures and geographical locations is an advantage.
- At least three years of experience in business performance reporting and financial analysis.
- At least three years of experience in business analytics and market insights.
- Experience in business development.
- Strong analytical, strategic planning, financial modelling, and pricing skills.
- Ability to translate customer, market, and business data into actionable commercial insights.
About MTN Nigeria
MTN Nigeria Communications Plc (MTNN) is a purpose- and value-driven telecommunications company committed to delivering a bold new digital world to Nigeria and Nigerians. The company aims to create a rewarding workplace where employees can develop their skills, contribute ideas, and achieve their professional goals.
MTN Nigeria promotes a culture of integrity, collaboration, open communication, and continuous improvement. Its employee value proposition encourages employees to work with meaning, connect to develop, thrive in positivity, and grow with purpose.
How to Apply
Interested and qualified candidates should apply online through the official MTN Nigeria recruitment portal.
Apply for the Senior Manager – Analytics and Insight Job at MTN Nigeria
Application Closing Date: 2 November 2026.
Important Notice: MTN Nigeria does not charge applicants any fees at any stage of its recruitment process. Eligible female candidates and persons with disabilities are encouraged to apply. Fraudulent recruitment activities can be reported to [email protected].