Senior Manager – Digital HR and Analytics at Bayobab

Bayobab is recruiting to fill the position of Senior Manager – Digital HR and Analytics. The role is based in Roodepoort, Gauteng, South Africa, with a hybrid work arrangement.

Bayobab, formerly MTN GlobalConnect, is a Pan-African digital wholesale and infrastructure services company founded in 2017 and an operating company within the MTN Group. The company manages MTN’s international and national wholesale activities and provides wholesale and infrastructure solutions covering fixed connectivity and wholesale mobility services, including international mobile services, Voice, SMS, signalling, roaming and interconnect.

The Senior Manager – Digital HR and Analytics will lead Bayobab Group’s HR digital transformation agenda by designing, implementing and optimising HR technology, automation, AI-enabled solutions, workforce analytics and reporting capabilities. The role will focus on improving employee experience, operational efficiency, governance and data-driven people decisions across the Bayobab footprint.

Job Details

• Company: Bayobab
• Job Title: Senior Manager – Digital HR and Analytics
• Location: Roodepoort, Gauteng, South Africa
• Workplace Type: Hybrid
• Job Type: Full-time
• Job Identification: 7788
• Job Category: MTN Level 3H
• Degree Level: Bachelor’s Degree
• Posting Date: 18 September 2026
• Application Closing Date: 23 September 2026

Responsibilities

HR Digitisation and Technology Strategy

• Develop and execute the Bayobab HR Digitisation Strategy and roadmap.
• Drive continuous enhancement of Oracle HCM, Sage Payroll, ServiceNow and related HR technologies.
• Lead the evaluation and implementation of new HR platforms and digital solutions.
• Standardise HR processes through technology-enabled workflows.
• Partner with IT, Digital and Group HR teams on enterprise HR technology initiatives.
• Govern HR systems architecture and integration requirements.

Automation and Artificial Intelligence

• Identify and prioritise HR processes suitable for automation.
• Lead the deployment of HR workflow automation using Power Automate, AI tools and other approved technologies.
• Drive adoption of HR AI solutions, including Copilot and HR virtual assistants.
• Establish a Bayobab HR Automation Centre of Excellence.
• Quantify efficiency gains and return on investment from automation initiatives.
• Develop AI governance standards for HR processes.

HR Data, Reporting and Workforce Analytics

• Own the HR reporting framework across Bayobab Group.
• Develop executive dashboards and people analytics solutions.
• Produce predictive workforce insights to support business decision-making.
• Automate recurring HR reporting processes.
• Establish a single source of truth for HR data and key performance indicators.
• Ensure data integrity and reporting accuracy across all entities.
• Lead workforce analytics covering headcount, attrition, diversity, talent pipelines, workforce planning, productivity and employee experience metrics.

Employee Experience and Digital HR Services

• Design and implement digital employee journeys.
• Improve employee access to HR services through self-service solutions.
• Enhance onboarding, mobility, learning and employee lifecycle experiences.
• Reduce manual interventions and turnaround times in HR processes.
• Introduce digital-first HR service delivery models.

Governance, Data Quality and Compliance

• Establish HR data governance standards.
• Lead HR master data quality initiatives.
• Ensure compliance with MTN Group and local market requirements.
• Own HR reporting controls and audit readiness.
• Manage system security, access controls and segregation of duties.

Leadership and Capability Building

• Build digital and AI capabilities within HR teams.
• Lead the Bayobab HR Copilot Community of Practice.
• Coach HR teams on automation and data-driven decision-making.
• Promote continuous innovation across HR functions.
• Develop a culture of experimentation and digital transformation.

Strategy Development and Implementation as FibreCos HRBP

• Cascade the HR strategy to FibreCo OpCos in alignment with overarching business goals under the oversight of the Bayobab Chief Human Resources Officer.
• Oversee regular reviews of the HR strategy and roadmap to ensure alignment with changing internal and external conditions.
• Collaborate with OpCo HR teams to ensure a smooth transition to the FibreCo entity for impacted employees.
• Ensure people and HR go-live activities are completed according to project timelines.
• Oversee the onboarding of transitioning and transferred employees to the new FibreCo entity.
• Ensure effective implementation of HR policies across FibreCo OpCos.
• Provide advisory support, where applicable, to ensure compliance with regional employment and labour laws and regulations.
• Provide guidance and support to FibreCo OpCo HR teams and liaise with the Bayobab HR team.
• Engage with the Bayobab FibreCo business unit where required to support FibreCo OpCo HR teams.

Key Performance Indicators

• Percentage of HR processes digitised.
• Percentage of HR processes automated.
• Automation benefits realised.
• Dashboard adoption rate.
• Reporting accuracy and turnaround time.
• HR data quality score.
• Data completeness index.
• System adoption rate.
• Employee self-service utilisation.
• HR Helpdesk resolution time.
• Employee experience score.
• Copilot adoption within HR.
• Number of AI use cases deployed.
• Productivity savings achieved.

Qualifications and Requirements

• Bachelor’s degree in Human Resources Management, Information Systems, Data Analytics, Management Information Systems or a related field.
• MBA or Postgraduate Diploma in Human Resources is advantageous.
• Fluent in English.
• Minimum of 5 years’ managerial experience in Human Resources, with experience leading HR systems, HR technology, analytics, automation or digital transformation initiatives.
• Deep knowledge of HR technology, including Oracle HCM, payroll systems, preferably Sage, HR portals, employee self-service platforms, workflow management tools and IT service management platforms.
• Experience working in a global or multinational enterprise.
• Good understanding of emerging markets across diverse cultures and geographies.
• Knowledge of local labour laws and employee regulations.
• Experience with Oracle HCM Cloud, HRIS administration, payroll integrations, system testing (UAT) and release management.
• Knowledge of Power BI, advanced Excel analytics, SQL, workforce planning analytics and predictive analytics.
• Experience with Microsoft Power Platform, Power Automate, workflow design and process mapping.
• Knowledge of Microsoft Copilot, generative AI applications, AI governance and digital workplace technologies.
• Strong relationship and people management skills.
• Good analytical and interpretation skills.
• Project management and conflict management skills.
• Strong negotiation, presentation, relationship-building and continuous improvement skills.
• Delivery-focused approach and ability to drive innovation.

How to Apply

Interested and qualified candidates should apply online for the position of Senior Manager – Digital HR and Analytics at Bayobab.

Apply Now: https://ehle.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/7788/

Application Closing Date: 23 September 2026