Ikeja Electricity Distribution Company (IKEDC), also known as Ikeja Electric Plc, is Nigeria’s largest power distribution network, driven by a mission to redefine customer experience and become the provider of choice wherever energy is consumed. The company powers lives and businesses through innovation, operational excellence and a strong commitment to customer service.

IKEDC began a new phase of growth and expansion on 1 November 2013 following the handover of the defunct Power Holding Company of Nigeria (PHCN) to the NEDC/KEPCO Consortium under the Federal Government of Nigeria’s power sector privatisation programme.

Job Title: Surveillance Operator

Location: Lagos
Employment Type: Full-Time

Role Purpose

The Surveillance Operator will oversee the daily operations of the Physical Security Operations Centre (P-SOC), including monitoring security events, analysing incidents, responding to threats and supporting a robust 24/7 security posture.

The role will also proactively identify opportunities to improve P-SOC processes, performance and effectiveness.

Responsibilities

Supervisory and Operational

Ensure the P-SOC complies with relevant security standards and regulations.
Develop P-SOC performance management tools.
Monitor and analyse video surveillance and telemetry feeds.
Identify potential threats, vulnerabilities and attack vectors, and develop use cases for security monitoring.
Coordinate the collation and analysis of security data from internal and external sources and produce formal security updates.
Work with other security teams to ensure effective communication and collaboration.
Develop regular metrics, dashboards and reports for P-SOC operations for relevant stakeholders, as approved by the Enterprise Security Manager or Chief Security Officer (CSO).
Ensure compliance with service-level agreements (SLAs) and process requirements to achieve operational objectives.
Provide security context analysis and daily security updates, and promptly communicate relevant security information, analysis and recommendations to security management.
Develop and maintain performance metrics to track P-SOC effectiveness and identify areas for improvement.
Continuously monitor security events and systems for anomalies and suspicious activity.
Provide clerical and administrative support for security operations.
Schedule meetings and coordinate appointments.
Provide first-line equipment preventive and corrective maintenance support.
Perform threat management and threat modelling, identify threat vectors and develop use cases for security monitoring.
Communicate effectively and escalate issues appropriately during incident response.
Proactively identify potential threats and vulnerabilities within the security architecture.
Perform security administrative functions.
Carry out other duties as assigned by the Enterprise Security Manager or CSO.

Financial

Ensure physical security systems are functioning correctly and remain fit for purpose, troubleshooting issues and coordinating corrective action while mitigating risks to facilities.
Effectively manage and control security resources and operational logistics.
Review and process third-party contract monthly invoices for accountability.

Team Training and Development

Provide leadership, mentorship and performance management for direct reports.
Work closely with internal teams and outsourced partners to maintain positive working relationships and ensure incidents are remediated within agreed SLAs.
Assist the Security Manager in providing in-depth security inductions for new staff and additional briefings following significant changes in the security environment.

Health and Safety

Work safely and take responsibility for keeping yourself and colleagues free from harm.
Report all incidents and hazards promptly.
Inform, train and equip security personnel to carry out their duties safely.
Ensure prompt and accurate reporting and investigation of workplace incidents and injuries.
Assess hazards promptly and ensure they are appropriately managed.

Requirements

Bachelor’s Degree or equivalent in a science or security-related discipline.
Relevant professional security certification is an added advantage.
Minimum of three years’ relevant experience.

Skills and Competencies

Technical Competencies

Good knowledge and understanding of security systems and management.
Strong attention to detail and the ability to anticipate security issues from developments within and outside the business.
Technical security competency.
Emotional maturity and an understanding of the impact and sensitivity of security issues.
Good communication, interpersonal and networking skills.
Strong analytical and problem-solving skills.
Good supervisory, coaching and mentoring skills.
Proficiency in Microsoft Office tools.

Behavioural Competencies

Customer Centricity: Demonstrates responsiveness to the security needs of internal stakeholders by providing timely, accurate and relevant security information, support and recommendations.
Risk Management: Identifies, assesses and proactively addresses security threats, vulnerabilities and operational risks to protect people, assets and business operations.
People Leadership: Provides direction, coaching and support to security personnel, promotes accountability and collaboration, and enables the team to achieve operational and security objectives.
Entrepreneurship: Takes initiative to improve P-SOC processes, strengthen security effectiveness and identify opportunities to optimise resources, systems and operational outcomes.
Organisational Learning: Continuously builds and shares security knowledge, learns from incidents and emerging threats, and uses insights to strengthen security practices and team capability.
Change Management: Adapts to evolving security threats, technologies, processes and operational requirements while supporting the effective implementation of security improvements.

How to Apply

Interested and qualified candidates should apply online via the application form below:

https://forms.gle/bLerfJd2ZKaDg7Vk7

Application Closing Date

30 October 2026.