FoLiXx Hospitality is recruiting a Human Resource Operations Professional for its operations in Lekki, Lagos. The successful candidate will manage HR processes, improve workforce accountability, optimise HR systems, and leverage technology and artificial intelligence (AI) to enhance efficiency, reporting, and decision-making.
Established in 2018, FoLiXx Hospitality delivers contemporary entertainment experiences through themed nightlife events, live performances, exceptional restaurants, and special occasions.
Job Details
- Company: FoLiXx Hospitality
- Location: Lekki, Lagos
- Employment Type: Full-time
- Experience: 3–6 years
- Application Closing Date: 10th November, 2026
Job Description
FoLiXx Hospitality seeks a highly organised, solution-driven Human Resource Operations Professional who can build effective systems, resolve workforce challenges, and use technology and AI to make HR operations faster, smarter, and more accountable.
This is not a conventional 9-to-5 role. Given the demands of the hospitality and entertainment industry, the successful candidate must be comfortable working in a fast-paced, multi-business environment and responding effectively to people-related issues beyond traditional office hours when necessary.
Key Responsibilities
- Manage core HR operations, including recruitment, onboarding, performance management, employee relations, documentation, and workforce administration.
- Manage and optimise the company’s Human Resource Management System (HRMS) or Human Resource Information System (HRIS).
- Develop practical HR systems, trackers, workflows, and processes that improve accountability and reduce operational gaps.
- Identify workforce and HR challenges early and implement practical solutions before issues escalate.
- Coordinate performance tracking, key performance indicators (KPIs), appraisals, performance improvement plans (PIPs), and employee performance documentation.
- Maintain accurate employee records and ensure HR matters are properly documented, assigned, tracked, and resolved.
- Analyse workforce data to identify trends in recruitment, performance, attendance, retention, and employee movement.
- Collaborate with business leaders and line managers across multiple hospitality operations.
- Improve HR reporting and provide management with clear, timely, and actionable information.
AI and Technology Responsibilities
The successful candidate must understand how modern technology can improve HR productivity and operational efficiency.
Responsibilities include:
- Use AI tools to accelerate research, documentation, reporting, data analysis, recruitment, communication, and routine HR workflows.
- Maintain accuracy, confidentiality, and sound professional judgement when using AI tools.
- Identify repetitive tasks and develop smarter, more efficient ways of completing them.
- Apply digital tools to improve HR processes, accountability, and decision-making.
FoLiXx Hospitality seeks someone who can go beyond using AI to generate documents and demonstrate the ability to identify operational inefficiencies and develop practical technology-driven solutions.
Qualifications and Experience
Interested candidates should possess the following:
- A Bachelor’s Degree.
- Three to six years of relevant work experience.
- Strong organisational, problem-solving, and administrative skills.
- Practical knowledge of HR operations and workforce management.
- Familiarity with HRMS/HRIS platforms and digital workflows.
- Ability to use technology and AI tools to improve HR productivity.
The Person We Are Looking For
The ideal candidate should be:
- A strong problem solver who takes initiative.
- A system builder rather than just a system user.
- Highly organised, with strong follow-through and attention to detail.
- Comfortable working with HRMS/HRIS platforms and digital workflows.
- Technology-savvy, with a practical understanding of AI applications.
- Capable of managing multiple priorities while maintaining accountability.
- Strong in documentation, reporting, and data analysis.
- Comfortable working with employees and managers at different organisational levels.
- Able to work independently, take ownership, and deliver results.
- Capable of operating effectively in a high-pressure hospitality environment.
- Flexible enough to work beyond conventional office hours when operational needs require it.
Application Closing Date
10th November, 2026.
How to Apply
Interested and qualified candidates should apply online using the link below: