Operational Risk Relationship Manager at First Bank of Nigeria

First Bank of Nigeria Limited is recruiting qualified candidates to fill the position of Operational Risk Relationship Manager. The role involves supporting the coordination and implementation of effective operational risk management activities across the Bank, with a focus on assigned Strategic Business Units (SBUs) and Strategic Risk Functions (SRFs).

Job Details

• Company: First Bank of Nigeria Limited
• Job Title: Operational Risk Relationship Manager
• Job Identification: 1824
• Location: Lagos, Nigeria
• Job Type: Full Time
• Experience: Minimum of 5 years
• Salary: Not Specified

Job Objective

The Operational Risk Relationship Manager will assist the Head, Operational Risk Management (ORM) and Unit Heads in coordinating, driving and directing effective operational risk management activities across the Bank, with a focus on relevant SBUs and SRFs.

Duties and Responsibilities

• Implement and maintain the Operational Risk (OR) framework in close collaboration with Business Operational Risk Managers (BORMs).
• Drive and support the Operational Risk community in adopting and embedding relevant operational risk management toolsets.
• Carry out timely monthly reconciliation of the Operational Risk loss database and general ledger.
• Proactively engage BORMs to ensure prompt submission of risk reports and returns.
• Support the assessment and quantification of operational risk across the Bank using the approved Risk Grading Matrix and other available data.
• Coach BORMs on appropriate risk grading to support the prioritisation of risk management efforts.
• Support the Operational Risk community across SBUs and SRFs in the prompt identification and management of operational risks through risk identification and assessment workshops, operational loss event analysis, RCSA analysis and incident analysis.
• Develop the Operational Risk newsletter, Focus, for bank-wide consumption.
• Facilitate basic ORM training for new joiners across the Bank and other ad hoc training programmes for the risk community as required.
• Provide support to BORMs during RCSA workshops to ensure robust outputs.
• Develop relevant Operational Risk templates and provide guidance to BORMs in line with approved frameworks, policies and best practices.
• Review, quality-assure and consolidate operational risk issues and losses reported by BORMs for completeness and accuracy.
• Prepare the Bank’s Operational Risk profile.
• Identify and report relevant external loss events for inclusion in operational risk management reports.
• Analyse the Bank’s internal loss data and report emerging trends.
• Track potential losses and near-misses and report on them monthly.
• Support the Risk Analysis and Profiling Team in product reviews.
• Assist the Head, ORM with secretariat duties for the Bank Risk and Compliance Committee (BRCC).
• Maintain the security of all information entrusted to the staff and comply with the principles and policies in the Information Security Handbook.
• Perform any other duties that may be assigned by the supervisor.

Requirements

Education

• Minimum of a First Degree, preferably in a numerate discipline.
• Higher degrees, MBA or relevant professional certifications are desirable.

Experience

• Minimum of 5 years of relevant working experience.

Knowledge

• Knowledge of banking structures, policies and procedures.
• Understanding of core banking processes.
• Good knowledge of the banking industry.
• Understanding of banking operations.
• Knowledge of banking services and products.
• Familiarity with banking applications.
• Understanding of CBN Prudential Guidelines.
• Knowledge of corporate governance.

Skills and Competencies

• Risk control and governance.
• Investigation.
• Customer relationship management.
• Budget planning and control.
• Financial accounting.
• Data gathering and analysis.
• Process improvement.
• Project management.
• Business and operational strategy.
• Change management.
• Business continuity management.
• Market risk monitoring and control.
• Operational risk management.
• Credit risk management.

How to Apply

Interested and qualified candidates should Click here to apply online.

Application Closing Date: 14 October 2026.